JOHNNY GIO'S PIZZA CORPORATION PTY LTD

📍 20/26-32 Pirrama Rd, Pyrmont, NSW 2009

🌐 johnnygiospizza.com.au

📷 Instagram @johnnygiospizza

💼 Full Time – 38 hours/week

💰 Salary: $90,000 – $100,000 AUD + Super

About Us:

Johnny Gio’s Pizza is a thriving and authentic pizzeria located in the heart of Pyrmont. Our vision is to deliver mouth-watering, high-quality Italian pizzas with a modern twist, providing an exceptional dining and takeaway experience to our loyal customers. With a strong presence in the Sydney food scene and an ever-growing social media following, we are passionate about food, service, and building a brand that customers love and trust.

Role Overview:

We are on the lookout for a dedicated Retail Manager to join our passionate team and oversee the day-to-day operations of our busy pizza restaurant. As a pivotal leader within the business, you’ll be responsible for delivering exceptional customer experiences, managing staff, maintaining high food and hygiene standards, and driving operational excellence.

Key Responsibilities:

● Oversee the overall day-to-day operations of the retail store, ensuring smooth front-of-house functions and maintaining high standards of presentation and service.

● Supervise, train, and evaluate staff performance; prepare and manage staff rosters to meet operational demands and optimize productivity.

● Monitor inventory levels, place orders with suppliers as required, and manage stock rotation and loss prevention strategies to minimize costs.

● Ensure compliance with relevant workplace health and safety (WHS) regulations, food safety standards (if applicable), and company policies.

● Provide excellent customer service by handling complaints, resolving issues effectively, and creating a welcoming and inclusive store environment.

● Drive store sales by implementing promotional activities, monitoring sales performance, and identifying opportunities for growth.

● Analyse store performance by reviewing financial reports, monitoring key performance indicators (KPIs), and reporting results to management.

● Liaise and negotiate with suppliers and logistics providers to ensure timely delivery of goods and effective inventory control.

About You:

● Proven experience in hospitality or food retail management (preferably 2+ years)

● A hands-on leader with a strong customer service ethos

● Excellent communication and organizational skills

● Knowledge of food safety, hygiene, and OH&S regulations

● Ability to work under pressure in a fast-paced environment

● Flexibility to work evenings, weekends, and public holidays

● Formal qualification in Retail or Hospitality Management desirable

Why Join Us?

At Johnny Gio’s, we treat our team like family. You’ll be part of a supportive, upbeat work culture that values creativity, accountability, and team spirit. You’ll also enjoy:

● Competitive salary + super

● Opportunity for career development

● Employee discounts on delicious food

● A dynamic and growing brand