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Case Support Officer

Department of Communities WA
Kununurra, WA
A$2,024 p/a + Super - PSCSAA 2024
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 8 days ago


The Department of Communities brings together the services and functions of disability services, child protection and family support, housing, community initiatives and regional services reform.

Communities is a nationally recognised Accredited Carer Friendly Employer through the Carers + Employers program. The program defines best practice standards by creating a carer friendly workplace, enabling staff to balance work and care, while continuing to contribute to the wellbeing of individuals, families and the community.

The Location

Working in the East Kimberley with The Department of Communities in the Kimberley Region is perfect for those with a passion for people, adventure, and personal growth! Home to El Questro Wilderness Park, Lake Argyle, Purnululu National Park, and so much more, this expansive region is home to outback adventures waiting to be discovered, stunning landscapes, rich cultures and best of all, welcoming and supportive communities.

Change your lifestyle, grow your career, and make a real impact in the East Kimberley!

The Opportunity

As a Case Support Officer, you will be responsible for:

  • Contributing to the effective management of child protection case work in the District by providing direct case support and administrative assistance to designated case management teams;
  • Providing general administrative services and assistance with case work matters that is accurate, efficient, professionally helpful and consistent with legislative and procedural requirements;
  • Effectively participating in on-the-job learning and development activities.

The attached Job Description Form (JDF) provides more information about the position. For further information we encourage you to contact Rachel Dancey, Assistant District Director, on 0427 386 263.

Suitable applicants will be placed in a pool from which appointments will be made for this or similar future vacancies (fixed term or permanent) that arise within the next 12 months across the Department of Communities.

Working for the Department of Communities

Join the Department of Communities and be part of a team that’s making a real difference in the lives of Western Australians. We offer meaningful, purpose-driven careers across a wide range of areas—including child protection, housing, disability services, and community engagement. Here, your work will help build safer, more inclusive and connected communities.

We’re committed to supporting our people with flexible working arrangements, professional development opportunities, and a strong focus on diversity and wellbeing.

If you're passionate about creating positive change and want to grow your career in a values-driven organisation, the Department of Communities is the place for you!

Remote and Regional benefits

Working in the East Kimberley attracts great additional benefits (subject to eligibility) including:

  • 4 weeks Annual Leave
  • 5 days North West Leave (per annum), accrued from commencement
  • 3 days - Public Service Holidays (per annum)
  • 15 days Personal leave (per annum)
  • Aircon Subsidy for wet season – September to May
  • District Allowance - $7,436 single or $14,872 family
  • 17.5% Annual Leave Loading
  • Cultural Leave for Aboriginal and Torres Strait Islanders Employees
  • Personal Leave Travel Time
  • Salary Packaging of Remote Benefits
  • Annual Leave Travel Concession (ALTC) – After 12 months of service the Department will cover cost for return flights to and from Perth for the employee and their eligible dependants.
  • Corrective Lenses Subsidies

Join the Department of Communities

Apply online by clicking the ‘Apply for Job’ button (above and below) and provide the following documents in Word or PDF format only:

  1. A current resume/CV.
  2. A two [2] page written application addressing all the Essential Work Related Requirements (Selection Criteria) as stated on the JDF.
  3. A copy of all qualification/s (regardless of the relevance to the role) as specified in your application or resume/CV (if applicable).
  4. An application form (for hard copy applications only).

For technical difficulties while applying online, general recruitment enquiries, or to request any document in an alternative format, please contact HR Recruitment via email on [email protected].

We can also be contacted via the National Relay Service on the following numbers:

TTY/voice calls - 133 677

Speak & Listen - 1300 555 727

SMS relay - 0423 677 767

Integrity and Honesty

The public sector is built on a strong foundation of integrity where employees act ethically, and public sector bodies promote and maintain integrity.

In line with Communities policies, applicants may be asked for consent to undergo criminal record screening and integrity checks during the application process. For more information on these requirements, click here.

Equity and Diversity

The Department of Communities embraces diversity and firmly believes that the best services come from a workplace, where varied viewpoints are welcomed and encouraged every day. We are committed to creating an equitable and diverse workforce, where we encourage applications from people with disability, Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, women and youth.

If you have any access needs that may require adjustments to allow you to fully participate in the application and interview process, or alternative methods of communication, please contact the HR Recruitment team.

Applicants who would like assistance with your application, please contact Jobs and Skills WA on 13 64 64.

Want to join us?

Visit the main advertisement on the WA Government Jobs Board by clicking the Apply button or visit https://search.jobs.wa.gov.au/ and search Pool Ref COM12225. Here you will find the Job Description Form (JDF) and application requirements. We look forward to receiving your application!

Closing date

Applications close 4pm Friday 27 June 2025 (AWST). Lodgement is system generated. Any emailed applications or late submissions on or after 4:00pm will not be accepted.


About Department of Communities WA

Fremantle, WA, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about their culture and values before applying for the role.

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