Our participants, Our people, Our purpose

Currently, there are around 4.3 million Australians with a disability. The National Disability Insurance Agency (NDIA) implements the National Disability Insurance Scheme (NDIS), which is one of the biggest social reforms in the country since Medicare. As an Agency, we support more than 600,000 participants with a significant and permanent disability, and the families and carers of those living with disability. For many Australians, this will be the first time they receive the disability support they need. The NDIA is designed to enhance the quality of life and increase economic and social participation for people with disability and will mean a peace of mind for every Australian.

A new role awaits

The Chief Information Officer Division has an APS6 vacancy within the Agency ICT Services Branch.
The Agency ICT Services Branch supports all ICT systems and infrastructure excluding the primary business applications such as SAP CRM and Salesforce CRM.

Technology Asset Management is a brilliant team to work in. This team is responsible for ensuring that the Agency and its staff are adequately supported and provided with the Hardware, Software and Application Platforms they need to provide services to Scheme Participants and Partners. This includes Hardware Lifecycle Management and Support and Software / Application License allocation, forecasting and true-up's.

The Technology Asset Management team is a place where your understanding of industry hardware trends, desktop support, application licensing and consumption, reporting and analytical skills and passion for social impact can flourish. This makes every day at work both challenging and rewarding.

APS6 Technology Asset Team Leader – Technology Assessment Management
As the Technology Asset Team Leader your duties will include:

• Lead and mentor your team, ensuring high performance is provided and team members are mentored and developed while processes are operated effectively.
• Work strategically to identify continuous improvement initiatives in asset management practices to increase efficiency and reduce risk.
• Assisting with compliance activities related to license agreements, warranties, and asset-related contracts by maintaining accurate records of hardware and software assets within the agency’s asset management systems.
• Supporting audits by identifying and documenting discrepancies between systems and assisting in the remediation of issues related to hardware or software assets.
• Liaising with internal stakeholders, such as procurement, finance, and technology teams, to support contract administration, maintain data accuracy, and assist in meeting asset requirements for internal customers.
• Provide regular reports on asset management operations and team performance, showing adherence to Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and other relevant insights.
• Manage stakeholder relationships and represent the agency in discussions vendors and partners.

Enough about us, let’s talk about you

An ideal candidate will understand technology asset management principles & processes while being familiar with asset tracking systems & ITSM systems. Basic knowledge of software licensing & compliance is a must have & awareness of audit & stocktake processes in a government or corporate environment will be highly regarded.
The below skills are required as part of

• Strong attention to detail and accuracy in maintaining asset records.
• Ability to follow established procedures and work within compliance frameworks.
• Analytical and problem-solving skills to identify and address asset-related issues.
• Effective written communication skills for drafting documentation and communications.
• Ability to use asset management systems, spreadsheets, and Microsoft Office applications.
• Good interpersonal skills to work collaboratively with internal stakeholders.

The successful candidate will have the following experience

• Prior experience in asset management or a similar administrative role.
• Experience working with asset management, IT service management or similar systems.
• Familiarity with government or enterprise procurement and asset tracking processes.

It is essential that the successful candidate has a strong attention to detail & can follow established procedures & work within compliance frameworks.

Your NDIA Experience

We work as one team. We are accepting, diverse and driven. We take a shared approach to making progress. We welcome and support each other and encourage different ideas, insights and opinions. We empower and enable each other to be our best. We collaborate, connect and work together to create a workplace that makes us proud. And while we're based far and wide across the country, we make sure nobody feels they are out on their own.

• You will work for a socially inclusive and culturally diverse workplace, that is making a meaningful impact to the lives of more than 600,000 Australians.
• Access to higher superannuation and above market leave entitlements
• Competitive remuneration and working conditions that support a positive work life balance
• Access to ongoing professional development and learning

While this role is ideally performed from Deakin - ACT remote working arrangements may be considered. We intend to fill this role in an ongoing capacity, however non-ongoing roles up to 12 months with the possibility of extension up to 2 years may be offered.

Successful candidates will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.

Applications for this role close at 11:30 PM on 15th June 2025

If you have any questions, please contact Kylie Parker on [email protected] or email 0438 342 176

With the exception of personal details, applications can NOT be edited or updated once submitted for consideration. Please make sure you are completely satisfied with your entire application before submitting.

NDIA is committed to supporting an inclusive and diverse workforce and welcomes and encourages applications from People with Disability (PwD), First Nations peoples, LGBTIQA+ people, people from Culturally and Linguistically Diverse backgrounds, Mature age workers, as well as young workers and supporting an inter-generational workforce and supporting gender equity and families. NDIA will provide reasonable adjustments for candidates to participate equitably in the recruitment process and discuss workplace adjustments to fulfil the inherent requirements of the role. If you require an adjustment to be made during the recruitment process (including alternate formats of the application form) or have an enquiry about the support provided, please contact DFP Recruitment on 1300 138 337 [email protected].

RecruitAbility applies to this position: The RecruitAbility scheme supports people with disability applying for jobs in the Australian Public Service (APS) by giving you a better opportunity to put forward your skills and experience during the selection process.

There are certain roles within the National Disability Insurance that may require mandatory vaccination, subject to government order or directive. Evidence may be required prior to commencement.