
Client Services Manager | Home-Care Packages
Contract Care Recruitment
Posted 2 days ago
Contract Care have partnered with a well established medium-sized home care provider specialising in tailored services to meet diverse client needs, including self-managed care options. They have had a wealth of success in their 12 years and their mission is to foster independence, respect client choices, and deliver high-quality support that truly makes a difference.
About the Role
We are seeking an experienced and dynamic Self-Managed Home Care Manager to oversee a self-managed client base. In this leadership role, you'll manage operational functions, build strong client relationships, and coordinate a dedicated team to deliver exceptional care while respecting the autonomy of our clients.
This opportunity is best suited to a candidate with a growth mindset and the motivation to take charge of a rapidly scaling division. Your recommendations will be heard and you will have reign to develop the division.
Key Responsibilities
Build strong relationships with self-managed clients, offering guidance and support to help them maintain control over their care plans.
Collaborate with clients to design, implement, and adjust personalized care plans based on individual needs and preferences.
Work closely with caregivers, clients, and service providers to ensure timely, effective delivery of services.
Monitor service quality, promptly addressing any issues to uphold high standards.
Ensure all services meet legal and policy requirements, staying informed about the latest regulations.
What We're Looking For
Proven experience in home care package management is a MUST - Self-Managed Home Care experience will put you to top of the pack!
Strong knowledge of self-managed care models and person-centered practices
Exceptional communication skills with the ability to build rapport across diverse groups
Excellent organizational and time management skills
Leadership experience, with a demonstrated ability to inspire and manage teams
What We Offer
Competitive salary and attractive benefits - WFH, Up to $110K + Super
A rewarding and dynamic work environment
Opportunity to make a real difference in people's lives
Leadership role with potential for professional growth
Supportive and collaborative team culture
This is the perfect opportunity to join a well established business with a strong foot hold in Self-Managed Home Care. The growth trajectory of this role is massive, we are looking for entreprenurial candidates with growth mindsets and the motivation to take charge of a growing sector.
APPLY NOW -
About Contract Care Recruitment
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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