BROKING ASSISTANT | GOLD COAST | DYNAMIC TEAM | FREE PARKING

Recognised as Australia’s fastest-growing insurance brokerage in 2024, this brokerage stands out for their bold vision, client-focused approach, and exceptional team. The growth is driven by innovation, professionalism, and delivering tailored insurance solutions with a personal touch.

Are you ready to advance your insurance career with a fun, professional and rapidly expanding team?

This leading brokerage is currently looking for a proactive and detailed-orientated Broking Assistant at their Gold Coast office. This is a fantastic opportunity for someone with 1–2 years’ experience in the general insurance industry who is keen to build a long-term career pathway towards becoming a broker OR for those with prior general assistant experience ready to take the next step.

ABOUT THE ROLE:

As a Broking Assistant, you will play a key role in supporting a team of brokers in delivering exceptional service to their clients.

Your day-to-day responsibilities will include:

Processing insurance documentation and applications using WinBeat and Sunrise system

Preparing and formatting quotation slips, new business submissions, and renewal documents

Managing and reviewing policy wordings, endorsements, and documentation for accuracy

Providing clients with updated Certificates of Currency as required

Assisting with claims lodgement and ongoing claims support

Supporting brokers with mid-term adjustments, debtors, and back-end administration

Maintaining accurate and compliant client files and internal records

Liaising with underwriters and insurers to support broking team

Keeping up to date with industry trends, insurer products, and regulatory changes

Handling phone management through our system, including routing and coordinating incoming client and insurer calls

Supporting compliance activities and staying informed on regulatory developments

THRIVE IN THIS ROLE IF YOU BRING:

At least 1 year of experience in an insurance support role or as a general assistant in a non-insurance setting

Tier 1 or 2 Qualification advantageous

Strong working knowledge of Microsoft Office Suite

Experience working on SCTP and insurance software (WinBeat/Sunrise) – preferable but not required

Excellent communication and organisational skills

A motivated, team-oriented attitude with a keen eye for detail

The ability to manage multiple priorities in a fast-paced environment

A genuine interest in growing your career in the general insurance industry

Own transport to the Gold Coast Office in Helensvale

WHAT WE OFFER:

A positive and collaborative work environment that values teamwork and support

Clear pathways for training and career advancement, including assistance with completing your Tier 1 and Tier 2 insurance qualifications

Opportunity to progress into a Broker role within 12–15 months, managing your own portfolio of SME clients with ongoing support

Experience working with a wide variety of clients and risk types

Permanent full-time position based in the beautiful Helensvale area on the Gold Coast

Complimentary parking available

Access to kitchen facilities and convenient proximity to shops

6 weeks annual leave

Team social functions

WHY JOIN THIS BROKERAGE?:

Supportive and collaborative team culture

Access to a wide variety of insurance products and client profiles

Modern Gold Coast office and flexible, people-first environment

Opportunities for long-term growth and recognition of your achievements

A business that truly values contribution, curiosity, and continuous learning.

If you're passionate about delivering exceptional service, hungry to learn, and excited by the opportunity to grow your career with a forward-thinking insurance brokerage, we’d love to hear from you.

📩 Apply now with your resume and a brief cover letter outlining your experience and career goals.