About the role

We are seeking a skilled and professional Receptionist / Administration Officer to join our team at the Eastern Heart Clinic in Randwick, NSW. This is a full-time role offering the opportunity to be part of a dynamic private hospital environment and contribute to the smooth running of our medical facility.

What you'll be doing

• Providing a friendly and efficient reception service, greeting and assisting patients, visitors and staff
• Handling incoming phone calls and directing enquiries to the appropriate department
• Maintaining patient records and schedules in our practice management system
• Coordinating appointments, bookings and patient flow
• Providing general administrative support, including photocopying, filing and data entry
• Ensuring the reception area and waiting room are well-presented and stocked with necessary supplies
• Adhering to all relevant policies, procedures and regulatory requirements

What we're looking for

• Previous experience as a Receptionist or Administration Officer, ideally within a healthcare or hospital environment
• Strong customer service and communication skills, with the ability to interact professionally with patients, visitors and staff
• Excellent organisational and time management skills, with the ability to multitask and prioritise workload
• Proficient in using practice management software, Microsoft Office suite and other administrative systems
• High attention to detail and a commitment to maintaining accurate records and documentation
• A friendly, empathetic and discreet manner, with a genuine interest in providing quality patient care

What we offer

At Eastern Heart Clinic, we are committed to creating a positive and supportive work environment for our employees. We offer a range of benefits, including:

• Competitive remuneration and salary packaging options• Ongoing training and development opportunities• Flexible work arrangements to promote a healthy work-life balance• Access to our on-site gym and wellness initiatives• Discounted private health insurance for you and your family

About us

Eastern Heart Clinic is a leading private hospital specialising in cardiac care. We pride ourselves on delivering exceptional patient outcomes through the combined expertise of our highly skilled medical team and state-of-the-art facilities. As an employer, we foster a collaborative and inclusive culture, where our staff are valued and empowered to contribute to the continued growth and success of our organisation.

If you're an enthusiastic and dedicated Receptionist / Administration Officer who is passionate about providing exceptional patient care, we encourage you to apply now.