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Business Support Officer

Department of Housing, Local Government, Planning and Public Works QLD
Cannon Hill, QLD
A$74,745-$82,937 p/a
Administration & Office Support → Client & Sales Administration
Full-time
On-site

Posted 22 days ago


QBuild is a commercialised business unit of the Queensland Government. It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.

About the role

The primary purpose of this position is to provide high level administrative support to QBuild. This may include undertaking a range of business research, analysis, reporting, implementation and administrative activities to support the development and delivery of QBuild services, in line with governance and procurement best practice and QBuild operational objectives.

The role will work as part of a team, but also autonomously and will often be required to work within tight time constraints. The role may also be required to work across a range of QBuild business teams as operationally required.

What you will be doing:

  • Ensure effective and efficient internal and external correspondence, monitor and manage incoming and outgoing phone queries in a professional manner and ensure general administrative functions and activities are conducted with high attention to detail.
  • Maintaining the integrity of QBCC registration licensing details, managing and coordinating systems to ensure suppliers' licenses and insurances are current and provide regular reports on suspended/cancelled licences.
  • Willingness to work within a fast-paced environment with KPI's and mechanisms to measure and monitor performance and contribute innovative thinking and fostering a positive and inclusive team culture.
  • Review and maintain policy and procedure documentation, training manuals, work instructions and registers, ensuring high attention to detail, quality assurance and best practice.
  • High attention to detail when drafting and compiling documents and reports or updating records in relevant information systems (ie. Ellipse and Microsoft Office).
  • Ability to connect with industry, local suppliers and internal and external stakeholders to ensure the timely and effective delivery of customer services.
  • Be dedicated to customer satisfaction with a results-driven mindset, to achieve an outcome which achieves both customer and organisational objectives.

Preferred skills and experience:

  • High level Microsoft Excel and Word skills
  • Background and experience in Queensland Government Procurement Governance practices.
  • Experience with Ellipse or IRIS systems knowledge (highly regarded)

How do I apply?

All applicants must be eligible to work in Australia.

Interested candidates are encouraged to review the below attached applicant guide and role description. Once reviewed please submit the following documents to apply:

  • Resume
  • Cover letter (2 pages maximum) telling us why you are interested in and capable of performing the role.

If you have any questions about the position or your application, please contact Saskia Pollard, Senior Purchasing Officer on (07) 3008 2111 or email [email protected]

Applications will remain current for 12 months.

Job Ad Reference: QLD/639820/25

Closing Date: Thursday, 12 June 2025


About Department of Housing, Local Government, Planning and Public Works QLD

Brisbane, QLD, Australia

The Department of Housing and Public Works delivers a range of housing, building and procurement services.

We work to ensure that our most in need Queenslanders have access to housing and homelessness assistance. This assistance is provided through government-owned and managed social housing, and grant funding to registered providers. We also help thousands of low income earners to enter and remain in the private rental market.

Another key focus for the department is to provide policy, advice and delivery of services to government agencies in the areas of construction, asset and facilities management, procurement and fleet management.

The department consists of five major areas: Housing and Homelessness Services, Public Works and Asset Management, Building Industry and Policy, Queensland Government Procurement and Corporate Services.

Source: This is an extract from the company's own website.

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