About Grace Group

Grace is Australia's leading services company, excelling in relocation, removals, and information management for over a century. We prioritize our people, investing in their growth through training, career opportunities, and an inclusive work environment. Our commitment to excellence and diversity ensures employees feel valued while reaching their full potential.

What will you be doing?

You will be calling on your previous operations and supervision experience while using the skills and techniques we will teach you to achieve our company objectives. You will be working as part of an enthusiastic team with the objective to meeting set KPI’s. As Operations Supervisor, your responsibilities include the following:

Control and manage superior service delivery to our clients

Assist with Branch operations, labour and vehicle resources in order to achieve service objectives

You will be out completing removals as part of this role

Manage and lead the operations personnel ensuring adherence to standard procedures

Plan, manage and review all fleet repairs and visual maintenance

Maintain a safe working environment for all personnel

Comply with company policy and legislative requirements relation to Work Health and Safety, storage and handling of dangerous goods, quality assurance, environmental protection, traffic laws and Federal and State Government Regulations

Manage operational costs against budgets and targets as set by the Branch Manager

Manage and maintain property, plant and site security

What you must have to apply for this role:

Proven organizational/planning ability

The ability to liaise with sales, admin and operational personnel

Computer Literacy

Outstanding customer service focus

Problem solving skills

You will be highly regarded if you also have:

Previous experience in a logistics environment

A proven track record of over achievement in planning and scheduling

Leadership experience

Industry experience (desirable but not essential)

What we offer

Free on-site parking

Career growth opportunities through mentoring and our formal Skills Path development program

You will be working with some great people and be supported by a management team that has extensive industry experience

Above award rates with overtime and superannuation

Company supplied a uniform

A fantastic employee reward and recognition program, as well as market leading/generous employee benefits including a free Perkbox membership, company paid personal development, access to our confidential EAP wellness program, discount financial products, novated lease salary sacrifice and much more

No agencies please. If we feel the need to use an agency, we will be in touch with one.