Customer Service Consultant

Glenferrie Dental
Hawthorn, VIC
A$60,000-$65,000 p/a
Call Centre & Customer Service → Customer Service - Call Centre
Full-time
On-site

Posted 11 days ago


Do you want to be part of life changing experiences?

An exciting opportunity awaits at Glenferrie Dental to be part of our rapidly growing practice. We are a Dental Implant and Cosmetic Dental practice with a razor sharp focus on providing best practice and best service.

We are looking for a vibrant and mature Customer Sales Consultant to join our team at Glenferrie Dental in Hawthorn (no dental experience needed, all training will be provided). We are nestled in the very center of one of Melbourne's most vibrant and iconic strips.

Our friendly team are committed to providing exceptional care to our patients. We are looking for someone who is able to grow with us and works well in a team environment.

About This Role
This position is full time, on-site, 5 days per week 8:30am - 5.30pm.

You will be joining a team which aims to provide a high standard of patient care. The ability to work in harmony with others is a very important quality we are looking for. You are the first point of contact for the patient, and experience with high volume of phone calls are important and essential. You will at many times have to deal with numerous tasks concurrently and should be diligent in ensuring tasks are completed in full, with a sense of urgency.

Do you see yourself as:

Someone with an enthusiastic and positive attitude

Someone who enjoys personal and professional growth

Someone who places high value on exceptional service

Someone who will go above and beyond to help to create a positive patient experience

What We Are Looking For

5 Star Customer Service

Attentive to the patient's wants and needs

Warm and enthusiastic

Show that you care to patients

Communications

Attentive and active listener

Execute and deliver promises on time

Clear communications with the teams (internal and external) in a coordinated role

Team Centric and Team Player

Self-motivated individual who possesses an energetic outlook

Job and result focused

Accountability to self and team

Consider other team members & help each other out every-time

Ability to use initiative and works with a sense of urgency for tasks

Passionate

Driven to provide exceptional patient care and service

Love the patient - they are like family

If what you are looking for and values align with ours, then we are keen to hear from you.

APPLY NOW by clicking apply


About Glenferrie Dental

Hawthorn, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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