Woden Community Service (WCS) is a for-purpose organisation that has been providing community-based services for over 50 years. Our vision of ‘A caring community where everyone belongs’ is achieved through our values of Inclusion, Compassion, Hope, Responsiveness, Integrity and Social Justice.

We deliver services across the ACT covering children, families, young people and seniors including housing and mental health services.

We are seeking for an accomplished Team Leader Quality and Risk who will be responsible for coordinating WCS’s compliance and accreditation requirements. The role is also responsible for the operational oversight of WCS’s policy and risk functions.

Our Offer:

• Permanent full-time appointment.
• Salary of SCS 6 $108,863.40 - $113,675.72 p.a. plus 11.5% superannuation.
• Salary packaging option up to $15,899 per Fringe Benefits Tax year, with an additional Meals and Entertainment package available up to $2,650 per Fringe Benefits Tax year.
• National EAP Service.
• 15 days paid personal leave per annum (pro rata) for full & part-time employees.
• Paid shutdown leave on standard working days between Christmas and New Year.
• Study Leave Opportunities.
• 12 weeks paid parental leave (after 12 months service).
• Ongoing professional development and a supportive team environment.
• Enjoy exclusive discounts and everyday savings on essentials at leading Australian retailers such as Woolworths and Coles, all through our Flare Benefits program.

Key Accountabilities:

• Manage the performance and output of the Quality and Risk team, including any students and/or volunteers.
• Coordinate, supervise and/or undertake quality/compliance audits and assessments.
• Assist with the identification, development and monitoring of compliance corrective actions.
• Monitor, advise and coordinate WCS’s response to changes in legislation, regulations and standards.
• Provide advice on policy issues, including supporting staff to develop service area policies.
• Develop, draft and promote policies, as required.
• Coordinate risk management activities, including the monitoring of the organisation’s risk framework.

Experience and Qualifications:

• Tertiary qualification in a relevant discipline(s) and/or substantial knowledge of, and experience in, compliance, policy development and risk management.
• Strong analytical thinking and problem-solving skills and the ability to deliver innovative and timely solutions.
• Influential written and verbal communication skills.
• Ability to develop and foster productive working relationships.
• High-level skills with the Microsoft Office suite of products, particularly Word and Excel.

To be eligible for employment, you must have an active Working with Vulnerable People (WWVP) Card, working rights in Australia, and be willing to undertake background checks required for the position, including a National Police Check.

To apply, please click on the “Apply" button below and submit your current resume and a cover letter outlining how your skills and experience meet the essential requirements of this role. The applications will not be accepted via email.

For further information, including a copy of the Position Description please contact Tony Bill at [email protected]

Closing Date: COB 11 June 2025

Applications may close early if suitable candidate is found prior this date.

For more information about WCS and services that we provide, including Children’s Services, Youth & Family, Community Development, Housing and Homelessness, Mental Health, Social Enterprise and Aged Care, please visit our website at www.wcs.org.au

WCS is proud to be an equal opportunity employer. We value diversity and encourage applications from people of all abilities and life experiences. We also encourage Aboriginal and Torres Strait Islander people and those from culturally and linguistically diverse backgrounds to apply.