Our furniture may be fancy-schmancy, but we are just a team of everyday people. We show up to work every day, relentless in our pursuit to make Amart Australia’s leading furniture retailer. Call it Amart DNA. It’s hard to describe, but you know it when you see it.

About the Role

In this role you will manage stores across multiple sites to achieve exceptional levels of customer and team engagement and execute with excellence on retail operations and brand standards. This isn’t an office-based desk role, this is a hands-on role for leaders to bring energy and enthusiasm.

In this role you will oversee all operations of your region and lead the team to success. This will include motivating and managing team performance to achieve sales targets, customer service levels and business objectives.

As a strong sales leader, you will train and develop the team to be the strongest sales professionals in the industry. With a keen eye for detail, you will hold the team accountable to the highest level of operational excellence.

Key responsibilities include:

• Using your eye for detail to guarantee the highest standards of presentation in the stores
• Ensuring operational excellence with full accountability for P&L
• Driving the region's performance by leading the store teams to deliver Amart’s objectives
• Analyse business trends to identify opportunities and/or gaps to drive results
• Create an environment of shared wins through coaching, developing and inspiring the team to enhance region performance
• Recruit and hire top talent to deliver the Amart brand experience
• Create a fun, inspiring, and inclusive work environment that reflects the culture of the Amart brand
• A strong focus on Health and Safety
• Protection of company assets through loss prevention and operational efficiency
• Leverage customer feedback to coach the team to further enhance the customer experience
• Monitor, measure, and hold the team accountable for execution of operational expectations

About You

The person we are looking for will be a driven, energetic, committed and an experienced retail leader who has a passion for business growth, continuous improvement and store and team development.

You will need to provide astute sales leadership whilst ensuring a high level of customer service flows through the entire region. This is the role for the leader that enjoys getting in and rolling up their sleeves to get the job done, lead from the front and set the sales standard for the region.

To be successful in this role, you will have:

• Demonstrated results-oriented leadership including the ability to role model desired behaviours that foster a high performing team culture
• High energy, a competitive spirit and a sharp eye for detail across all aspects of retail operations
• Ability to effectively work in collaboration with others to achieve objectives
• Outstanding verbal and written communication skills
• Proven experience in a state or multi-site management role
• Strong financial and business acumen with the ability to think analytically and develop effective strategies
• Extensive store operations experience at a senior leadership level
• Tertiary qualifications ideally in Business/Retail is desirable

What you will get from us

Epic Values

Here at Amart, our people always come first. This is ingrained in our values. Why? Because it is our team who bring pride & energy to our brand & show up every day, fired-up to push the bar higher for our customers.

We are guided by our culture, something we have coined as 'Amart DNA,' & it is why we are epic every day. It drives us to push the limits & try new things. It captures what we will & won't stand for & is embedded in everything that we do.

Continuous Growth

Your growth matters to us. Get hands-on training, attend career progression bootcamps & masterclasses tailored to your goals & role, & embrace diverse learning opportunities as we encourage you to be your best every day.

Community Connection

We actively support our community. Partnering with Ronald McDonald House Charities (RMHC) since 2015, our team make an impact & drive initiatives such as fun runs & preparing meals, aiming to make each RMHC house a home.

Celebrations & Recognition

Your hard work won’t go unnoticed. We're committed to recognising your milestones & anniversaries & have some fun with company-wide competitions.

Exceptional Perks

You & your loved ones will enjoy transforming your own homes with top-notch discounts across our in-store & online range. You will also have access to our best-in-class reward & recognition program, Club Epic.

What’s next:

If this sounds like the perfect next step in your career, we want to hear from you, apply now and be part of something epic.