About the opportunity

We are seeking a dedicated individual to join our team on a 2-year Full Time contract!

This role provides high-quality administrative services and ensures the efficient implementation of processes that underpin UQ College’s academic administration functions. The role collaborates closely with academic and professional staff to enhance the UQ College student experience and contribute to the effective delivery of academic programs.

In this role, you'll leverage your excellent communication skills and problem-solving abilities to respond to diverse enquiries, support key administrative processes, and manage multiple databases and student systems. Your proficiency with Microsoft Office and adaptability to new computer systems will be essential, as will your empathy and ability to connect with students and staff from various cultural backgrounds.

We need you to have broad experience and knowledge in student and academic administration including visa regulations as well as ELICOS, VET and or tertiary sectors. If you also have a strong understanding of the relevant policies and procedures for the enrolment of students, along with strong time management skills to prioritise tasks and meet deadlines, we want to hear from you! Join us and make a meaningful impact on our vibrant academic community.

About UQ College

UQ College is the trusted pathway provider for The University of Queensland (UQ). We deliver a consistent flow of high-quality students who succeed in their studies at UQ and beyond. We:

Prepare students for future success at UQ through rich and broad educational experiences.

Are a premier provider of high-quality pathway programs, integrated and customised programs, and lifelong learning opportunities.

Have a global reach in education and training delivery.

Break down barriers to education through the targeted and effective Queensland Commitment.

Are deeply committed to delivering exceptional student and learner outcomes.

For more information about UQ College, visit www.uqcollege.uq.edu.au.

SELECTION CRITERIA

Essential

• Completion of a degree with at least 3 years’ relevant experience; or extensive experience and specialised expertise or broad knowledge in student and academic administration; or an equivalent combination of relevant experience and/or education/training.

• Experience in the use of a wide range of computer applications including Microsoft Office Suite and CRM/database applications, and/or the ability to learn new systems including UQ College’s student management system.

• Excellent organisational skills with the ability to work independently, manage multiple tasks concurrently, and exercise sound decision-making skills.

• Highly developed interpersonal, verbal, and written communications skills, including the ability to effectively establish and maintain key stakeholder relationships.

• Knowledge of Australia’s education industry, preferably of the ELICOS, VET and/or tertiary sectors, and relevant government policies and procedures for the enrolment of students, including visa regulations.

Desirable

• Familiarity with Pearson Test of English Academic (PTE-A) and other English language proficiency assessments. • Sound understanding of the ESOS legislative framework, the National Code of Practice, and relevant government policies, including international student visa regulations.

• Proven experience supporting international students within the higher education sector.

What we can offer you

Join a community where excellence is at the centre of our culture and where you will actively contribute to our purpose of preparing students for success in their future studies.

A range of employee benefits include:

Access to well-resourced, vibrant work environment located in some of the most modern fitout buildings at UQ and centrally located on the beautiful St. Lucia campus.

4 weeks paid recreation leave.

17.5% annual leave loading.

Salary packaging options.

Access to UQ campus facilities such as sport and recreation, libraries, health and dental centres.

Access to on campus childcare centres.

Access to the UQ Safe App.

Access to funding for professional development opportunities.

Access to a dedicated Employee Assistance Program.

About your application

Full details of the position's responsibilities and the selection criteria are outlined in the position description available on the UQC Careers webpage: www.uqcollege.uq.edu.au/about/careers

Your Resume and cover letter (2 pages max) should demonstrate how you meet the selection criteria outlined in the position description.

The position is only open to applicants with relevant rights to work in Australia.

For more information about this opportunity, please contact Maria Garcia, Manager, Academic Administration at [email protected]. For application queries, please contact [email protected] stating the reference number UQCHR27052025 in the subject line.

Applications close 11pm, Wednesday 11th June 2025.