Instyle has been providing indoor plant hire, landscaping and gardening services for over 30 years. We've been the one-stop shop in all things Horticulture since 1992! We’re a close-knit team passionate about delivering exceptional service—and we’re looking for a detail-oriented Accounts Officer to join us!

With your extensive ARAP/ Bookkeeping experience, you'll be someone who can dig in and just get the job done. Key to your success will be your passion for clean accounts, your strong attention to detail, work ethic, and great verbal & written communication!

Tasks & Responsibilities

Office based in Fyshwick, ACT

All facets of Accounts Receivable & Accounts Payable within Xero.

Review and finalise mid-month and end-of-month accounts payable, ensuring timely and accurate payment processing.

Efficiently manage high volume end-to-end monthly recurring work order workflows across multiple platforms.

Participate in end-of-month meetings with operations managers to report updates, discuss adjustments to recurring work, and modify repeating invoices as needed.

Receivable processing via Work Order management platforms for high volumes of recurring invoices.

Providing excellent customer service via phone and email.

Handle customer enquiries, resolve or escalate as screened promptly and professionally.

Process customer deposits and payments via various methods (bank feed EFT remittances, and credit card).

Ensure accurate recording of financial transactions.

Administer organisation phone accounts including landline, mobile devices, and internet.

Administer company vehicle & equipment fleet, including registration renewals, insurance, updating assets registers, and repairs.

Record and reconcile company and staff credit cards.

Debt collection/ accounts receivables follow-up.

Ensure the office environment is clean, organized, and well-maintained.

Coordinate office events and meetings, including setting up boardroom and arranging catering.

Qualifications & experience

Xero proficient for accounts receivable, payable, as well as payroll functions; formal training highly desired:

Accounts payable, accounts receivable and bank reconciliations.

Payroll: basic payroll processing to assist in times of leave (training provided).

Proven experience within Work Order management platforms for invoice processing.

Experience navigating from quote to work order to billing processes.

Ability to manage timeframes by planning and prioritising tasks.

Peerless attention to detail.

Capacity to learn quickly to get across conformity of processes. Xero knowledge essential.

Excellent listening and communication skills with a helpful and positive phone manner.

Ability to develop strong internal and external relationships to keep abreast of workload and assist the wider team.

Capacity to remain calm and composed in what can be a fast-paced and fluid environment.

Ability to work effectively in an autonomous manner.

Knowledge and experience using the Microsoft Suite including Outlook and Excel.

Instyle values equality, inclusion, and diversity. We are an Equal Opportunity Employer and are committed to providing an inclusive and diverse workplace free of discrimination. All aspects of recruitment and employment are based on competence, performance, merit and business needs.