About Us:
Spanline Home Additions is the largest home additions franchise system in Australia and the home additions market leader. We are committed to transforming homes and improving lifestyles through expertly designed and built additions. Spanline Home Additons ACT is seeking a reliable and detailed oriented Customer Service and Office Administrator to join our team on a full-time basis. If you have previous customer service and admin experience in the construction and building industry, this role is perfect for you. If do not have experience in building industry but you are willing to learn, then this role is also perfect for you.

About the Role:
We are looking for an experienced and reliable Office Administrator to support the daily operations of our office. You will be the first point of contact for our clients and play a key role in ensuring smooth administrative processes across the business.

Key Responsibilities:

Greet clients and manage front desk reception duties

Answer incoming phone and email enquiries in a professional and timely manner

Schedule appointments and manage calendars management team

Maintain and organise office records, files, and documentation

Process incoming and outgoing correspondence

Support the management, sales, and construction team with general administrative tasks

Liaise with suppliers, contractors, and clients as needed

Assist with data entry and basic accounts tasks (experience with Xero and Microsoft Office are an advantage)

Responsible for maintaining the Display Centre organised and re-stocked

Willingness to learn and adapt as the business grows

About You:

Previous experience in an office administration or receptionist role

Excellent communication and interpersonal skills

Strong attention to detail and organisational ability is must

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Ability to multitask and prioritise work in a busy environment

Friendly, professional, and proactive approach to work

Experience in the building or construction industry is desirable but not essential

What We Offer:

A supportive and inclusive team environment

Competitive salary based on experience

Job security with opportunities to grow with a respected and well-established business

Uniform and ongoing training provided

How to Apply:
If you have an eye for detail, positive attitude and enjoy a dynamic work place, please send your resume and a brief cover letter outlining your suitability for the role to [email protected] or apply here.