About the business:

We’re recruiting for a values-led organisation that plays a vital role in supporting remote communities across the Northern Territory. This is a unique opportunity to join their Darwin-based support office in a role that blends administration, onboarding, training coordination, and people care. As the Retail Operational Support Coordinator, you’ll be the key link between the support office and a network of remote retail managers. Your work will ensure these teams are set up for success—both operationally and personally.
If you're highly organised, confident coordinating people and processes, and want your work to have meaningful impact, this is the role for you.

About the Role

• Coordinate onboarding for new retail managers, ensuring a seamless transition into the business
• Maintain training and compliance schedules across areas such as First Aid, 4WD, forklift and truck licenses
• Support Area Managers with employment forms, store communication, governance paperwork and timecards
• Manage travel bookings, charter arrangements, and logistics for seasonal deliveries and visiting staff
• Answer incoming calls from remote teams via the support hotline, resolving queries efficiently
• Coordinate initiatives to support wellbeing and connection, such as welcome packs and care packages
• Assist with training documentation, staff movements, and roster support as required

What You’ll Bring

• Previous experience in a support, coordination, onboarding, or administrative role
• Strong communication skills and a proactive, helpful approach
• High attention to detail, time management and organisational skills
• Comfortable managing multiple priorities and responding to shifting needs
• Competence in Microsoft Office and confidence in learning new systems
• Ability to work autonomously and as part of a collaborative team
• NT driver’s licence (or willingness to obtain)

The Offer

• Salary of $80-85k+Super (based on experience)
• Permanent full-time position based in Darwin
• Meaningful work supporting remote teams and community impact
• Collaborative, supportive office environment
• Growth opportunities within a purpose-led organisation

Today is the day you take control of your future! You deserve to love your career and the brand you work for! APPLY NOW or reach out to Dean Roberts on [email protected] for a confidential discussion on growing your career today!