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Senior Case Manager

Queensland Corrective Services
Wacol, QLD
A$99,348-$108,192 p/a
Government & Defence → Police & Corrections
Contract
On-site

Posted 10 days ago


The Senior Case Manager ensures a high level of community safety through the case management of offenders within the community in accordance with their assessed risk and need and maintains high standards of offender assessment practices that facilitate effective supervision and improve reintegration and rehabilitation of high-risk sexual and violent offenders.

The offender cohort have been convicted of serious sexual offences, committed against adults and/or children and who present with various complex clinical diagnoses and diverse cultural backgrounds. Senior Case Managers conduct in person interviews with offenders at Wacol and may be required to travel to Community Corrections offices in Southeast Queensland on a regular basis to interview offenders on their caseload. The primary goals for the Senior Case Managers are to ensure community safety by effectively identifying and manage risk of sexual re-offending, engage with a wide variety of stakeholders to secure suitable reintegrative opportunities for offenders and work closely with the leadership team to effectively oversight case management activities.

Mandatory Requirements:

  • Possession of a degree relevant for the human services or criminology field such as Law, Justice, Humanities, Psychology, Social Sciences,
  • Social Welfare, Health, Education, Business and Aboriginal & Torres Strait Islander Studies.
  • Professional development & training relevant to the role & district location will be required.
  • Business travel may be required therefore possession of a C class licence is a requirement.

The essential requirements for this role are:

  • Able to demonstrate experience working within a legislative framework that underpins a core service delivery area.
  • Able to work self-sufficiently and be confident in your own professional discretion, reasoning, judgement and decision-making skills prior to seeking management validation.
  • Able to demonstrate previous experiences of fostering a new relationship and receiving positive reinforcement in return to demonstrate the relationship was well developed.
  • Communicates professionally and engages with respect with colleagues, offenders, management and stakeholders.
  • Experience in working collaboratively with people from diverse cultural backgrounds.
  • Ability to embrace diversity and maximise the whole range of skills and differences available within the workforce.

How to apply -Please Provide:

  • A cover letter (1-2 pages maximum) outlining how your knowledge, skills and experiences make you a competitive candidate against the Leadership competencies for Queensland (Individual contributor): Vision, Results and Accountability within the context of the essential requirements ‘role fit' and responsibilities described under ‘about the role'.
  • Your current curriculum vitae/resume, including two referees who can attest to your performance and conduct in the workplace. Referees should have a thorough knowledge of your capabilities, work performance and conduct within the previous two years, and it is preferable to include your current/immediate/past supervisor. By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish for a referee to be contacted, please indicate this on your resume and contact the selection panel chair to discuss.

Job Ad Reference: QLD/639407/25

Closing Date: Wednesday, 11th June, 2025


About Queensland Corrective Services

Wacol, QLD, Australia

Queensland Corrective Services aims to provide stakeholders, private providers and other Government agencies with easy to find information about the Department and its management.

ueensland Corrective Services' vision is to become the leader in our business and a partner in criminal and social justice.

Being a leader in corrections means we are:

building on established and sound correctional practices

actively driving the policy agenda to set the future direction of corrective services

establishing innovative and effective intervention strategies and programs

Being a partner in criminal and social justice means that we will:

share our knowledge

influence positive change

be responsive to community priorities

establish participative and collaborative networks

QCS is striving continuously for more effective and innovative programs and services, fair and humane treatment of offenders and a strong commitment to equity and cultural diversity.

Source: This is an extract from the company's own website.

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