Are you fluent in English and Portuguese? Do you have:
• Exceptional organisational skills
• Strong computer skills (Word, Excel)
• A caring personality and an eye for detail
• Excellent people skills and a genuine interest in international education
• The ability to work independently with minimal supervision

If so, we’d love for you to apply!

About Us

Discovery is a study travel agency established in 1999 in New Zealand, and we brought our expertise to Australia in 2009. We specialise in recruiting high school students from Brazil, Italy, and Chile for a study and life experience Down Under.

At Discovery, we focus on creating exceptional experiences for every student. From the moment they arrive in Australia until the day they return home, we ensure their time here is safe, happy, and fulfilling. Our Arrival Orientation program (January and July) sets the tone for a supportive and exciting journey.

We’re proud of our strong reputation with overseas agents, partner schools, and education departments as a trusted provider of outstanding service.

Key Responsibilities

• Provide pastoral care and ongoing support to students
• Liaise with overseas agents and Australian schools
• Meet and farewell students at the airport
• Coordinate Arrival Orientation sessions
• Prepare student reports and assist with enrolments
• Conduct student and school visits
• Participate in an emergency/weekend phone roster
• General administration and student support

Personal Attributes

• Fluency in Portuguese and English (reading, writing, speaking) - MUST HAVE
• Attention to detail
• Empathy, patience, and a caring attitude
• Professionalism and calm under pressure
• Strong time management and ability to meet tight deadlines
• Proactive approach to new challenges
• Exceptional communication skills
• Enthusiasm to be a vital part of our team

Ideal Candidate

Previous experience in a similar role is highly regarded, but we welcome anyone who meets the criteria and has a genuine passion for international education. A willingness to engage with teenage international students and support them wholeheartedly is absolutely essential.

Above all, we’re seeking someone who’s eager to ‘own’ the role and bring energy and enthusiasm to the Discovery team.

Why Join Us?

As our Administration & Student Support Officer, you’ll play a vital role in shaping the experiences of international students as they embark on life-changing journeys. You’ll be the first friendly face they meet and the trusted guide who ensures their time in Australia is safe, happy, and memorable. If you’re looking for a rewarding role where you can put your people skills, organisational talents, and love for international education to work, then this is the perfect opportunity for you.

Interested?
Please apply with your CV and a brief cover letter outlining why you’re excited about this opportunity.