Alfresco Emporium is an Australian specialty retailer of lifestyle and dining products. We have physical stores in Collaroy and Bondi Junction NSW and Bundall QLD, along with a strong Online Store that caters to customers worldwide. We offer a wide range of high-quality products to enhance the home.

We are currently seeking an experienced Warehouse Supervisor to join our team on a full-time basis. This role is responsible for the overall supervision of warehouse operations and the warehouse team. It requires excellent organisational skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key responsibilities:

• Assign tasks and responsibilities to team members, monitor performance, and provide regular feedback and performance evaluations.

• Onboard, train, and develop warehouse team members to ensure a high-performing and motivated team.

• Work with the team to maintain high standards of safety, cleanliness, and inventory accuracy.

• Identify areas for improvement and implement changes to optimise processes, increase efficiency, and reduce errors.

• Drive continuous process improvement initiatives, with a focus on streamlining operations and enhancing inventory management practices.

• Maintain accurate records, report relevant information, and prepare necessary documentation as required.

• Coordinate with purchasing, customer service, and retail teams to ensure smooth inventory flow and accurate, on-time dispatch of customer orders.

• Monitor and report on key warehouse KPIs including order accuracy, picking/packing efficiency, stock integrity, and returns handling.

• Ensure compliance with WHS standards and all relevant operational regulations and company policies.

• Oversee the upkeep and safety of all warehouse equipment, including forklifts, racking, and other infrastructure, ensuring regular servicing and inspections are conducted.

To be successful in this role, you will have:

• Previous experience in a similar supervisory role, preferably in a retail or e-commerce warehouse environment.

• Strong knowledge and practical experience using inventory management software. Experience in CIN7, Shopify, and Shipit is highly regarded.

• Excellent leadership and communication skills, with a hands-on and team-oriented approach.

• A strong understanding of workplace health and safety practices and compliance obligations.

• A valid forklift licence.

We are looking for someone who can start as soon as possible. If this sounds like the opportunity for you, please apply with both your CV and a cover letter outlining your experience and why you believe you'd be a great fit for the role.

Please note, only shortlisted candidates will be contacted. Thank you for taking the time to apply.