POSITION OVERVIEW

Send It! Social Club (formerly SportsPlus) is seeking a dynamic Marketing Manager to support our multi-venue competitive social experience brand. This role involves coordinating marketing initiatives across venues, managing digital campaigns, and ensuring consistent brand implementation while responding to the unique needs of each location.

REPORTING STRUCTURE

Reports to: Chief Commercial Officer

Works closely with: Venue Managers, Content Creator(s), Agencies, Clubs/landlord/partner marketing teams, suppliers

KEY RESPONSIBILITIES

Venue Marketing Support (40%)

Serve as primary marketing contact for venue managers across all locations

Evaluate, prioritize and fulfill venue-specific marketing requests

Brief venue managers on campaigns, procedures and execution expectations

Adapt core marketing materials for local implementation

Coordinate with clubs/landlords for promotional activities for local venue events

Ensure consistent brand application across all venue communications

Evaluate campaign success at the local level

Digital Campaign Management (30%)

Manage owned media (EDMs, SMS) production & measurement

Update and manage website content

Update project software with progress on marketing activities

Brief agencies, design suppliers, content creators based on the marketing calendar

Track and report on campaign performance

Content Coordination (20%)

Collect and organize venue-generated content (photos, videos, stories)

Maintain digital asset library for all marketing materials

Coordinate content calendar across multiple venues

Ensure timely content distribution across channels

Support content creation for venue-specific promotions

Analytics & Reporting (10%)

Generate regular marketing performance reports for venues

Track venue-specific KPIs and campaign results

Identify opportunities for marketing optimization

Consolidate insights from multiple locations

Contribute to marketing strategy development

QUALIFICATIONS

Required

Bachelor's degree in Marketing, Communications, or related field

2+ years experience in marketing or communications

Marketing generalist

Experience with social media management platforms

Proficiency in Microsoft Office and Google Workspace

Preferred

Experience in hospitality, entertainment, or venue marketing (but not essential)

Knowledge of behavioural economics

Familiarity with digital analytics tools

Understanding of local area marketing principles

Experience working with multiple stakeholders

Basic technical competence: CMS, digital screen software, AI tools, etc

COMPETENCIES

Communication: Ability to communicate clearly with diverse stakeholders

Organization: Strong project management and prioritization skills

Problem-Solving: Creative approach to marketing challenges

Adaptability: Flexibility to respond to changing business needs

Decision making: Willingness to make decisions

Initiative: Self-motivated with ability to work independently

Sense of Humour: Willing to have a laugh and live a little

Innovation: Eager to try new approaches and disrupt

Simplification minded: A work smarter not harder approach

ADDITIONAL INFORMATION

Full-time position (38 hours per week)

Occasional evening/weekend work required for events

Hybrid home/venue/office

Competitive salary plus incentive structure

Send It is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Ready to help Send It take its marketing to the next level? We're looking for someone who combines creativity with organizational skills to support our growing network of venues.