Job description

Rae of Sunshine Supports is looking for an experienced and exceptional Client Support Officer on a Part Time basis to join our team at our Rockhampton Location.

The Client Support Officer plays a critical role in providing person-centred support to individuals with a disability, ensuring services are tailored to their goals, needs and preferences. This position involves direct Client interaction, service coordination and administrative support to uphold the values of dignity, inclusion and empowerment.

About Rae of Sunshine Supports: Rae of Sunshine Supports is a family owned and operated business located in Rockhampton. Specialising in Disability Support Services. Our mission is to empower people with a disability through personalised support that inspires confidence, independence, and choice and control in their everyday lives.

Role and Responsibility

Provide responsive, respectful and empowering support to Clients in line with their NDIS Plans and personal goals.

Contribute to the development, implementation, monitoring and review of documents to meet Client care needs.

Conduct service reviews, Client assessments and intake processes

Ensure compliance with all organisational policies and procedures, NDIS legislation, quality and safeguarding standards, and all relevant statutory and regulatory frameworks.

Work closely alongside Clients, families, other service providers, internal and external Stakeholders including attendance of any relevant Stakeholder meetings

Provide secretarial and executive support services

Undertake general office and equipment cleaning and maintenance tasks

Essential Skills and Qualifications – Willingness to obtain if not already held

Blue Card

NDIS Worker Screening Check

QLD Driver Licence

National Police Check

Desirable

Certificate III or IV in Disability or equivalent qualification

Basic knowledge of MS Office: Outlook, Word, SharePoint etc.

Previous experience in an administration role, case management role, within the disability sector or similar

Previous experience with software such as Deputy, Xero, BrigthHR

In return, you will receive:

Monday - Friday Role as listed below. Please note, these hours may be flexible for the right candidate.

Monday - 9am – 5pm

Tuesday – Thursday - 9am – 2:30pm

Friday - 9am - 5pm

Employee Assistance Program available to the employee and immediate family members living in the same household

Supportive Work-Life balance

Exclusive access to offers and discounts

Access to a Company Car during work hours

If you have the above skills and are looking for an exciting and rewarding career, please apply now!

For further information about this position or the Company, please email [email protected]

We look forward to hearing from you.

APPLY NOW – interviews will be conducted as we go.

Applications close 25th June 2025.

Please note that only short listed applicants will be contacted. Applications may close prior to the 25th as determined by our team.