WUNGENING ABORIGINAL CORPORATION

Healing Mind, Body & Spirit

ABORIGINAL AND TORRES STRAIT ISLANDER PEOPLE ARE STRONGLY ENCOURAGED TO APPLY.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.

ABOUT THE ROLE

The Family Support Network (FSN) Coordinator is responsible for ensuring the effective day-to-day delivery of the FSN services, with a strong focus on managing the common entry point, coordinating referrals, conducting screenings and assessments, and facilitating the delivery of targeted supports. The role drives delivery of the Intensive Case Management (ICM) stream in line with the FSN model. A key part of this role is working collaboratively with FSN partners, and the Department of Communities (Communities).

About FSN:

Wungening leads the Armadale Cannington Family Support Network. Family Support Networks (FSNs) are a partnership of community sector services and the Department of Communities (Communities), providing a common entry point to services and delivering targeted support to families facing challenging situations and those most likely to be involved with the child protection system.

Responsibilities Overview:

Coordinate day to day operations of the Family Support Network, ensuring timely and effective delivery of both service streams, Assessment and Coordination and Intensive Case Management in line with the WAFSN Operating Framework.

Work closely with the Manager - Family Support Networks to ensure effective staffing aligned to the needs of the network and the families, children and young people we work with.

Deliver effective team processes including organising team meetings and providing line management and supervision.

Facilitate and participate in case discussions, care planning meetings, and collaborative practice forums to support holistic responses to family needs.

Coordinate effective case management processes, including monitoring caseloads and workflows, screening, assessment, care planning, outreach and home visitation.

Support continuous improvement by identifying service delivery challenges and contributing to practice development initiatives to enhance team capability in responding to behavioural, emotional, cultural and developmental needs using therapeutic and culturally secure methods.

Ensure all practices align with Wungening’s values, policies, procedures, and guidelines.

Participate in the organisations ‘On-call’ processes as part of a rotating roster.

ESSENTIAL CRITERIA

Commitment to empowering Aboriginal families, children and young people and their right to participate in discussions and decisions relating to the supports they receive.

Experience in Early Intervention and Family Services or relevant child protection work with Aboriginal families, children, and young people.

Demonstrated experience in a coordination role including line management and supervision and managing staff performance.

Experience working with trauma-informed, restorative, or therapeutic care models.

Commitment to achieve compliance, policy implementation, risk, and quality assurance in the FSN service environment.

Strong skills in incident management, crisis response, reporting, and safeguarding.

Excellent communication and interpersonal skills, with the ability to engage and collaborate across diverse stakeholders.

Problem-solving, conflict resolution, and decision-making abilities.

Sound computer skills, experience working with MS Office programs and data management systems

Degree in Social Work, Psychology, Human Services, or a related field (or significant equivalent experience).

PRE-EMPLOYMENT REQUIREMENTS

WA Working with Children Card

National Police Clearance (dated within the last 3 months)

Department of Communities Screening (we'll help successful candidates apply)

WA Drivers License

WORKING WITH WUNGENING – JOB BENEFITS AT A GLANCE

In addition to fulfilling a passion for social justice and community healing, you will enjoy the many benefits of our generous Enterprise Bargaining Award Agreement, including:

37.5 hour week

4 wellness days per year

NAIDOC Day leave

3-day additional leave Christmas shutdown leave

4-week top-up maternity leave

Excellent Salary Packaging options available

Long Service after 6 years

Mentoring and training opportunities

Access to Sonder 24/7 wellbeing services

Clear pathways for advancement

Join us in creating a healthy, safe, strong and sustainable Aboriginal community.

IMPORTANT NOTES FOR APPLICANTS

Applications must include a covering letter addressing the essential criteria and a concise CV clearly outlining your qualifications and experience.

Applications close Monday 30 June 2025

All enquiries should be directed to Niall Rhatigan on 0484 382 370

Being suitable for a position does not guarantee an offer of employment.

We reserve the right to close applications and appoint prior to the nominated closing date.