• Vacancy Number: 12
• Position Title: Course Administrator
• Employment Status: Ongoing, Full Time
• Department: Arts, Education and Agritech
• Location: Epping
• Award Classification: PACCT 3
• Salary: $59,804 - $64,577 per annum (plus superannuation)
• Hours: 38 hours per week

About Melbourne Polytechnic

Melbourne Polytechnic has been delivering high-quality vocational training since 1912. Our education combines real-world expertise from passionate professionals, ensuring students are well-equipped for their careers.

We provide innovative, purposeful, and future-focused education for students, industry, and communities. Understanding that learning barriers exist, we offer personalized pathways, flexible study options, and comprehensive learning support to all our students.

About the Role

Melbourne Polytechnic is seeking a dedicated Course Administrator to support the effective delivery of administration services across the Higher Education Directorate. This role is essential in ensuring efficient course operations, strong stakeholder engagement, and high-level customer service that upholds institutional values and compliance standards.

Key Responsibilities

• Provide high-level customer service to students, staff and stakeholders.
• Support the full student life cycle including enrolment, progression, and completion.
• Deliver general administrative services such as database management, meeting coordination, and event support.
• Assist in academic administration processes such as assessments and work placements.
• Manage program data on staff and student portals, ensuring accuracy and relevance.
• Participate in accreditation and quality assurance activities.
• Collaborate with internal departments to support continuous improvement initiatives.
• Provide basic finance administration (e.g., processing invoices and purchase orders).

Skills and Experience Required

• Tertiary qualifications or equivalent experience in administration, preferably in higher education.
• Advanced administrative, organisation, and software skills, including MS Office and databases.
• Strong communication, interpersonal and problem-solving skills.
• Ability to manage priorities in a dynamic environment with attention to confidentiality.
• Experience or willingness to learn systems such as STRATA, CELCAT, SharePoint and Learning Management Systems.
• Understanding of compliance with OH&S, child safety, and continuous improvement policies.
• Current Working with Children Check (Employee) and National Police Check (Mandatory).

How to Apply

Click 'Apply' to be redirected to our careers portal, where you can view the full Position Description and submit your application.

Please upload your resume and a cover letter (maximum 2 pages) outlining how your skills, experience, and personal attributes align with the key selection criteria.

Applications must be submitted in PDF format (preferred) and be under 2MB in size.

Our selection process may include a face-to-face or virtual interview via Microsoft Teams, reference checks, and verification of employment history and qualifications.

Additional Requirements

All applications are subject to satisfactory Working with Children Check (WWCC) and National Police checks:

• A valid Victorian Employee WWCC is mandatory (approval email with the card number is acceptable).
• A National Police Check is required for the successful applicant.

Diversity and Inclusion

Melbourne Polytechnic is committed to being an equal-opportunity employer and a Child Safe organisation.

Recruitment Agencies

Melbourne Polytechnic has an internal recruitment process for all public-facing job advertisements. We do not accept applications from recruitment agencies during our public advertising campaigns. Agencies will be engaged through the State Purchasing Contract only after receiving prior approval.