Company Overview

We are an accounting, taxation and business advisory firm based in Moonee Ponds. We specialise in providing services to a portfolio of clients including small businesses and individuals that require the highest level of personal service and attention. We offer a full range of accounting services including Taxation, Business Advisory, Superannuation, Bookkeeping and Corporate Secretarial services. We are proud of our professional approach and know that our team members are the reason for our success. At the same time, we have a relaxed environment that helps our team thrive. Our team is self-motivated and friendly as well as being professional and technically skilled.

Position Summary

We are seeking a friendly, organised, and proactive receptionist to manage our front desk and support the day-to-day operations of our office. The ideal candidate will have excellent interpersonal and communication skills, a high level of attention to detail, and the ability to handle multiple tasks calmly and efficiently.

This is a full-time role, however we are open to candidates seeking 30+ hours per week with some flexibility in scheduling.

Key Responsibilities

Greet clients and visitors in a professional and welcoming manner

Answer and direct phone calls promptly and courteously

Manage incoming and outgoing mail and deliveries

Provide administrative support to the accountants, including scanning, ATO & ASIC management and preparing client documents

Perform corporate secretarial tasks (e.g., lodging ASIC forms, maintaining company registers)

Maintain the offices to a clean and professional standard

Schedule and manage appointments and meeting room bookings

Assist with banking duties, including preparing deposits and attending the bank when required

Key Requirements

Previous experience in a receptionist or administrative role (preferred)

Strong interpersonal and communication skills

Professional presentation and demeanour

Proficiency in Microsoft Office Suite (Word, Outlook, Excel)

Ability to manage competing priorities and work independently

High level of attention to detail and accuracy

Positive attitude, team-oriented, and a willingness to learn

Comfortable with handling confidential information

Desirable

Experience in a professional services or accounting firm

Familiarity with Access Handisoft

Basic understanding of corporate compliance and ASIC processes