Accident & Health Claims Consultant

MAYDAY Recruitment
Sydney, NSW
A$75,000-$95,000 p/a
Insurance & Superannuation → Claims
Full-time
On-site

Posted 14 days ago


MAYDAY Recruitment is seeking an experienced A&H claims professional to join a high-performing Accident & Health team within a leading insurance company!

A fantastic opportunity to step into a specialist role managing complex claims with a strong focus on stakeholder communication, compliance, and timely resolution.

You’ll play a key part in helping clients through the claims process while contributing to best-practice improvements in a collaborative, hybrid work environment.

What's in it for you?

  • Full-time, permanent role
  • Opportunity to come in at senior level, depending on experience
  • $75,000 – $95,000 + super
  • Location: Sydney (CBD) with hybrid flexibility (2–3 days WFH)
  • Join a national claims leader with a strong track record of career development and internal progression.
  • Be part of a people-first culture that values wellbeing, flexibility, and meaningful employee benefits.

Main responsibilities include:

  • Manage and assess accident and health claims from start to resolution.
  • Review medical records and policy documentation to determine eligibility and liability.
  • Conduct investigations, liaise with policyholders, claimants, and healthcare providers.
  • Communicate with stakeholders to gather information and clarify claims details.
  • Make informed settlement decisions within authority limits.
  • Ensure compliance with policies, legislation, and internal claims processes.
  • Guide and support other claims staff with technical queries or complex cases.
  • Contribute insights to improve claims processes and mitigate risk.

The ideal candidate:

  • 3+ years’ experience in accident & health insurance claims, or similar experience within Workers Comp, CTP, Life insurance, Loss of income, Financial Lines or Injury management.
  • Strong understanding of policy language, claims legislation, and medical terminology.
  • Excellent written and verbal communication skills.
  • Detail-oriented with strong analytical and decision-making skills.
  • Able to manage competing priorities in a fast-paced, high-volume environment.
  • Familiar with claims management systems and software.

If this sounds like the ideal role for you, apply today!

Any questions, please reach out to [email protected]


About MAYDAY Recruitment

Sydney, NSW, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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