Novated Lease Consultant

Your new company

Join one of Australia's largest outsourced salary packaging companies that are known for their award winning customer service on their journey to provide simple salary packaging solutions to Australians. Our client want to help people enjoy more of their income and would love to have you come along as their new sales expert!

Your new role

As a novated lease consultant your key contribution will be to provide top notch service to new and existing customers. You will be a critical link between the company and its customers and make sure they are being appropriately looked after. This role is the true definition of sales through service. Some of your responsibilities include:

• Warm and pre-qualified leads - no cold calling
• Nurturing leads and opportunities to convert to finance, sourcing and/or disposal of a vehicle, including providing lease quotations, assisting with credit applications, vehicle sourcing or liaising with external dealers
• Providing exceptional customer service and education throughout the process to achieve strong NPS results
• Ensuring compliance and consistent application of policies, guidelines, procedures, and legislation
• Meeting targets set for each KPI (including growth in transaction, customer satisfaction and compliance) on an ongoing basis

Your skills and experience

• Your attitude is more important - they hire on culture and value career progression
• Ideally you will have at least 1 year's sales experience - open to industry
• Call centre experience is advantageous but not essential
• You have the natural ability and desire to help others and are passionate about providing excellent service
• Strong written and verbal communication skills should be second nature to you
• You are known for your attention to detail, time management and resilience

Your benefits

• Opportunity to earn uncapped commission
• No weekend work - you will be working Mon - Fri between 8am - 5pm
• Flexible working arrangements
• An additional day of birthday leave + 2 volunteer days + 3 days over Christmas
• Free coffee and a massage in the office once a month
• Thorough on boarding and training with mapped out career progressions

You will love working with them!

Your next step

Does this sound like something you are interested in? If the answer is 'Yes' then we would love to hear from you!

Simply click 'Apply' now and attach an updated copy of your CV, or if you have any questions and wish to have a conversation contact me on [email protected] or on 0474 197 726.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.