Company Overview

Good Sammy is a for-purpose organisation creating employment opportunities for people with disability. We’ve been around since 1958 and we have a workforce of over 800 individuals, with almost 50% who identify as having disability.

Our efforts to make a difference extend beyond the workplace. Good Sammy is a driving force in sustainability, keeping nearly 7 million kilograms of used goods out of landfills annually. Our operations span various social enterprises, each contributing to our greater purpose.

We pride ourself on being inclusive and know our people are our greatest asset.

Our values drive our initiatives and culture.

Brave - Have the courage to explore all possibilities

Good - Do the right thing, the right way, always. Help you be your best.

Safe - Be aware, speak up, stay safe. Make your safety our priority.

Empowered - Respect everyone's voice. Do it with you.

Your Impact:

As a full time Mentor Team Leader, you will play a key role:

• Provide services to people with disabilities with individual packages of support funded via the National Disability Insurance Scheme (NDIS), Disability Services Commission or other funding sources.
• Provide high quality, person-centred support that empowers individuals to grow their capacity for independence.
• Deliver an excellent customer service experience.
• Support the Good Sammy purpose: ‘To create meaningful employment opportunities and pathways for people with disabilities.
• Support Mentor Coordinator with rostering and administration.
• Oversee a team of Mentors to meet their objectives.

What you'll do:

• Assist participants to meet their individual goals related to services and supports provided within the Good Sammy Service Delivery Team.
• Work with people with disabilities, their families and other stakeholders to deliver services that optimise outcomes for people with a disability.
• Contribute to a strong customer service culture within the team, for both internal and external stakeholders.
• Support and guide a team of Mentors to provide exceptional service to participants.
• Support Mentor Coordinator with rostering of Mentor supports and administration duties.

What you'll bring:

• Experience and competency in supporting people with disabilities.
• Flexible attitude and capacity to adapt to changing work situations and service provision demands.
• Able to deliver high quality support to people with disabilities
• An effective listener and persuader, with good written and verbal communication skills.
• Able to relate and work positively with people of all abilities and backgrounds.
• Post-secondary qualification in relevant area (Desirable) or significant relevant experience.
• Driver’s license with own vehicle and comprehensive motor vehicle insurance.

What we can offer you:

• Free onsite parking.
• Generous not-for-profit tax-free benefits up to $15,900 per annum, to increase your take home pay.
• Private health insurance discounts.
• Free, confidential counselling services through our Employee Assistance Program.
• Staff discount at all Good Sammy stores.
• Comprehensive orientation program including an onsite tour.

Join us in making a positive impact in our community. Your dedication can help us transform workplaces and society, and together, we can create a better future for people of all abilities.

How to Apply

If you are interested in a rewarding career that gives back to those living with a disability and the local community, apply now! Please submit your resume and a cover letter outlining why you are well-suited for the role.

Good Sammy Enterprises is committed to providing an environment where people are safe, valued and heard, especially vulnerable adults, young people and children. We strongly encourage applications from people with disability or lived experience, as well as Aboriginal and Torres Strait Islanders and people from culturally diverse backgrounds.

Applicants who need assistance with their application or wish to discuss any potential barriers that may prevent them from applying are encouraged to contact [email protected].

Closing date: 10/06/2025

Good Sammy reserves the right to complete the recruitment process prior to the closing date. Whilst we appreciate each and every application, due to the high level of interest, only successful applicants will be contacted.

Thanks for your understanding.