Join a growing business in a newly created Team Leader role

Permanent full- time Monday - Friday

Dapto/Wollongong and Nowra, multiple positions available

Ave Maria is an NDIS registered organization based in Illawarra & Shoalhaven. Beginning in 2019 with 1 participant and 1 Accommodation, we now have over 65 participants and 26 SIL/SDA Accommodations, in-home care and Community Participation support. In line with the continued growth of the organisation we are introducing the newly created role of Team Leader across the business. Ave Maria is committed to delivering specialist, quality and tailored disability services to the unique needs of each participant that allows them to experience choice and control over their life and ultimately, live their fullest life possible.

We are looking for motivated, engaging and professional applicants to provide direct support to participants as well as mentoring and coaching a team of Disability Support Workers. Working across 2+ NDIS Accommodations you will make a difference in the lives of people with disabilities. If you are passionate, caring and have a strong desire to enhance the lives of people with disabilities by developing a dedicated team then we encourage you to apply.

The newly created Team Leader role will;

Provides person-centred direct care and support to a small group of participants. Fostering skills development, independence and wellbeing. Creating a SIL/SDA environment where participants thrive and achieve their goals!

Mentor and develop a team of Disability Support Workers to ensure high quality, consistent care, accountability and compliance. Providing training and guidance, escalating issues to the Workforce Manager, Accommodation Manager and HR as required

Ensure accurate and timely documentation and reporting to audit level standards across homes

Liaise with Stakeholders including families, allied health professionals and other business departments

We have a dedicated rostering team, you will provide staff feedback and assist in planning to ensure you have trained, knowledgeable and dedicated DSWs across your houses to cover at all times

Working Hours;

Monday – Friday 06:00 – 14:00 or 08:00 – 16:00 across 2+ NDIS Accommodations within Dapto/Horsley/Wollongong or Nowra regions, multiple positions available

Your Experience and Skills:

Minimum Certificate IV in Disability, Mental Health, Community Welfare or similar, preferred

Previous experience in Support Work including strong experience in high physical needs including complex medical needs and/or previous experience with complex Mental Health and psychosocial disabilities

Demonstrated aptitude for leadership, mentoring and driving high performance standards in front line staff

Sound understanding of person-centered practices, high behaviors and implementing positive behavior support plans

Strong working knowledge of Microsoft Office suite, CRMs and Rostering software with the ability to interpret data, write professional reports and support others in basic IT Set ups–emails, logins

NDIS workers screening check, (WWCC),1st Aid and CPR certification essential

Valid Australia’s Drivers' License & own insured vehicle, travel essential

Why Ave Maria:

You will join a growing business in one of 11 newly created positions, becoming part of a dedicated team reporting to knowledgeable and supportive Accommodation Managers

Brand new head office in Unanderra and modern SIL and SDA properties

Rostered day off – working a 40-hour week you will have a rostered day off every 4 weeks.

Dedicated time off the floor for team training, leadership development and administration

Employee Assistance Program (EAP) for confidential wellbeing support

Career development opportunities — be part of an organisation that is creating pathways for development

Limited Part-Time positions available

To apply for the position please submit your up-to-date CV and Cover Letter addressing the 4 selection criteria below by Sunday 18th May 2025. We are recruiting multiple positions to support our 26 properties and will be phone screening and shortlisting as applications are received.

If you are interested in Disability Support Work rather than a Team Leader role or these days and hours do not suit you can submit a CV via our website application form.

Selection Criteria – This MUST be addressed in your application Cover Letter.

Recommended 150-300 words per question and 1000-word total.

1. Provide an example of how you have contributed to an initiative to improve the quality and safety of participant care. What strategies did you implement and what measurable outcomes were achieved?

2. How do you monitor your team’s performance and provide feedback that supports growth and improvement?

3. Describe a situation where you used clinical or operational data to identify an issue and implement improvements. What data did you use, how did you analyse it, and what impact did your actions have on outcomes?

4. What ethical principles guide your work and how do you ensure they are consistently applied when working with clients and colleagues?