About K&B Timber & Hardware

K&B Timber & Hardware is a proud, locally owned South Australian business with a long-standing reputation for excellence in the hardware and home improvement industry with multiple Mitre 10 locations across the state — we’ve built a strong foundation based on community trust, knowledgeable service, and quality products.

At K&B, we’re more than just a hardware store. We’re a team of passionate people who genuinely care about helping our customers get the job done — whether it’s a small DIY project or a large-scale trade job. We pride ourselves on offering personalised advice, a welcoming store environment, and strong ties to the communities we serve.

We invest in our people, support career growth, and promote a workplace culture that values teamwork, respect, accountability, and innovation. When you join K&B, you’re not just getting a job — you’re becoming part of a business that supports its team and gives back to its community.

About the Role

As the Retail Manager at K&B Mitre 10 Blackwood, you will play a pivotal role in the daily success of the store. You’ll be responsible for creating a welcoming and productive environment for both customers and staff. This is a hands-on leadership position that blends people management, operational excellence, and customer focus.

You’ll lead a passionate team who take pride in helping customers with everything from DIY projects to large trade jobs. Whether it's guiding team members on the floor, managing stock flow, or working with senior leadership to improve store performance, you’ll be actively involved in all aspects of the business.

Your ability to balance service excellence with operational discipline will be key to achieving sales and profitability targets while upholding the values and reputation of the K&B brand.

This role is ideal for someone who thrives in a fast-paced, customer-facing environment and who enjoys rolling up their sleeves to get things done.

What You’ll Bring

Proven experience in a leadership role within a retail or trade environment — hardware/home improvement experience highly regarded

Strong team leadership and people management skills — you know how to motivate, coach, and bring out the best in others

Excellent communication and interpersonal skills — confident interacting with customers, suppliers, and your team

A customer-first mindset — committed to delivering exceptional service and building customer loyalty

Solid understanding of retail operations — including stock control, merchandising, sales reporting, and rostering

Results-driven with the ability to meet sales targets, manage budgets, and implement business improvements

Hands-on and proactive — willing to jump in wherever needed and lead by example

Problem-solving ability and a cool head under pressure — able to resolve issues quickly and calmly

Competency with retail systems and point-of-sale technology

Forklift licence or willingness to obtain (preferred)

Flexibility to work a rotating roster, including some weekends and public holidays

What’s In It for You?

Paid day off for your birthday – because you deserve to celebrate!

Great work-life balance with flexible rostering

Staff discounts across our Mitre 10 stores

Supportive and inclusive workplace culture

Career development and ongoing training opportunities

Be part of a locally owned business that genuinely values its people and community

For any enquiries, please feel free to email through to [email protected]

Please note only shortlisted applicants will be contacted.