The Visits Processing Officer is responsible for co-ordinating and processing personal and accredited visitor applications and attendance at the correctional centre.

In this role you will:

• Undertake processing of visits bookings ensuring all visitors are approved.
• Input and maintain accurate computerised and hardcopy records of visitor details.
• Ensure confidentiality of all documentation handled and maintain a sure filing system.
• Relay information regarding visits procedure at time of booking.
• Confirm booking on arrival of visitors.
• Direct visitors as required.
• Manage own work-flow by negotiating and confirming work priorities for work completion in consideration of the needs of other officers.
• Answer queries from members of the general public and relatives and friends of prisoners.
• Provide information service relating to visit times, days, duration and frequency of visits.
• Maintain confidentiality when dealing with visitors.
• Receive monies and approved items of prisoner property from and to external parties.
• Maintain confidentiality.
• Liaise with intelligence, custodial and sentence management personnel in relation to individual prisoners as a component of the case and sentence management process.

Applications to remain current for 12 months.

Job Ad Reference: QLD/638106/25

Closing Date: Thursday, 5th June, 2025