COTA SA – Care Finder

Make a difference - help vulnerable older people navigate aged care and live their best lives

Part-time 0.6FTE contract to June 2026, flexible hours, possibility of extension.

Level 5.1 SCHADS Award: Salary $97,377 FTE plus super and salary packaging options

COTA SA is the peak body for 700,000 older people in South Australia. We believe ageing is a time of possibility, opportunity and influence and we offer a wide range of programs and services designed for, with and by older people.

We are looking for an exceptional professional to join our Let’s Talk Aged Care team, to connect with and support vulnerable older people to access aged care and other services and supports as part of the national Care Finder program. https://www.health.gov.au/our-work/care-finder-program Funded by the Adelaide PHN, COTA SA’s care finder team reaches out and supports vulnerable older people across the Adelaide metropolitan area.

About the Care Finder Role:

The Care Finder will be a caring, trusted, knowledgeable and effective support for older people with complex needs and vulnerability.

Reporting to our Community Programs Manager and working collaboratively with the care finder team and COTA SA, the Care Finder will work with vulnerable older people within the care finder target population and support them to engage with the most appropriate programs and services that meet their specific needs. Visiting customers in their homes and communities to build trust and rapport, will lead into providing intensive person-centred support for customers to understand the aged care system and other services and supports that enable them to enhance their health and wellbeing and live as independently as possible. Including with facilitated referrals, you will support customers to determine their needs for support, register with My Aged Care and be assessed for aged care services, choose, and engage aged care and other relevant service providers and identify and engage other programs and support services.

Care Finders maintain a high level of knowledge in relation to contemporary services in aged care (both home care and residential aged care), social connection, wellness and reablement and are responsible for keeping accurate customer records and reporting on KPIs and targets. You will come from a background in the aged care sector where you have worked directly with older people, provided case management, and have developed detailed knowledge of the My Aged Care system, local services, assessments and processes in the metropolitan Adelaide area.

There is a strong preference for a candidate that has demonstrated experience connecting with and supporting communities and individuals with complex needs.

This is a part-time 0.6FTE role commencing July 2025 and contracted to June 2026, and is classified at Level 5.1 of the SCHADS award with a full-time equivalent salary of $97,377 plus superannuation, and with salary packaging options. You will be based in our Hutt Street office and will spend time visiting older people in their homes and communities and reaching out to new customers across the Adelaide metropolitan area. Flexible hours and work arrangements and travel reimbursement for using own vehicle is available.

Key selection criteria:

Qualifications or equivalent work experience in social work, aged care, nursing or health sciences or a related discipline.

Experience providing navigation support or case management to older people.

Experience working effectively with vulnerable older Australians and complex needs groups

Sound knowledge and understanding about My Aged Care, assessments, aged care services and supports and the concepts of wellness and reablement.

Knowledge of the aged care and related sectors, and networks in the Adelaide metropolitan area.

Knowledge of housing and homelessness services and supports.

Highly developed oral, written and interpersonal communication skills.

Highly developed organisational, time management, and record keeping skills together with an ability to work as part of a small team.

A current National Police Check and SA Drivers Licence.

How to Apply:

Applicants should review the Position Description on the Job Vacancies page of our website www.cotasa.org.au and apply via SEEK with a one page cover letter outlining your suitability for the role and match with the key selection criteria, along with a current CV. Applications close 9am Wednesday 11 June.

COTA SA encourages applications from individuals of all ages and backgrounds, including those who identify as Aboriginal and Torres Strait Islander, CALD and from the LGBTI+ community.

Enquiries to Germaine Rowberry, Community Programs Manager on 08 8232 0422. No agency enquiries please.