The Company

This global, multisite organisation is on a mission to reshape how service-led businesses connect with their customers. With a network of growing locations across Australia, New Zealand, and beyond, this well-known brand is recognised for its strong focus on innovation, operational excellence, and continuous improvement. The culture is fast-moving and inclusive, where ideas are welcomed, people are empowered, and development is genuinely supported. If you're looking for a role where you can influence change and grow alongside a dynamic business, this could be the perfect next step.

The Leaders

Reporting to a Senior HR leader, this role is part of a growing and collaborative HR team with a strong track record of performance and a shared commitment to delivering meaningful people outcomes. With experienced peers and forward-thinking leadership, you’ll be supported by a function that champions curiosity, capability, and continuous improvement.

The Opportunity

As the P&C Advisor, you will deliver expert support across the full employee lifecycle, with a strong emphasis on employee relations case management, while also contributing to cultural initiatives, learning and development, and broader HR operations.

Partnering closely with leaders across Australia and New Zealand, you will provide broad HR support across the employee lifecycle, including onboarding, performance development, learning initiatives, and day-to-day HR advice.

You will also guide performance and conduct conversations, lead investigations when necessary, and ensure compliance with employment legislation and industry awards to support consistent and effective people practices.

Day to day, your responsibilities will include:

• Managing the end-to-end process of employee relations cases, while handling high volumes in a fast-paced, multisite environment.
• Contributing to the design and rollout of people-related initiatives, policies, and capability-building programs across the organisation.
• Acting as the primary contact for employee relations concerns, managing complaints and investigations with professionalism and care.
• Providing practical guidance to leaders and employees on performance management, disciplinary processes, and associated documentation.
• Supporting remuneration processes including bonus program coordination, internal equity reviews, and compliance with reward frameworks.
• Interpreting awards and providing clear, accurate advice to ensure compliance with relevant employment terms and legislation.
• Promoting and supporting workplace health, safety, and well-being initiatives including training delivery, audit participation, and WHS compliance.
• Collaborating with stakeholders to identify and implement continuous improvements within the People function.
• Responding promptly to employee enquiries and maintaining visibility across the network through regular site engagement.

About You

If you're a proactive, people-focused HR professional who thrives on making a positive impact, this could be the opportunity for you. You'll play a key role in guiding leaders and teams through both the everyday and the unexpected from coaching conversations to complex ER matters with clarity, confidence, and care.

Your solid understanding of Australian and New Zealand legislation, including industry awards, will ensure you're a trusted advisor on all things people, helping to drive fair and consistent outcomes across the business.

Whether you're facilitating training sessions, offering pragmatic advice, or managing multiple ER cases at once, you’ll bring a composed and proactive approach that builds confidence and gets results!

The Process

There will be two rounds of interviews for this opportunity in addition to meeting with a Levyl Consultant.

For further information or a confidential discussion, please contact Emilia Rodriguez on 0497 938 177. We look forward to hearing from you!

Levyl encourage diverse, equitable and inclusive recruitment solutions and commit to respond to every applicant. We make selection and shortlist decisions based on your skills, experience, personal attributes, and motivators. Should you be successful for interview, we will tender you an interview accommodation checklist, so that you can let us know how we can support you to perform at your best