About us
Burgertory Southbank is a fast-growing and innovative burger restaurant chain, known for our passion for quality ingredients, exceptional customer service, and commitment to sustainability. We are dedicated to creating a fun and vibrant workplace where our employees can thrive and contribute to our continued success.

About the role

Burgertory Southbank is seeking an experienced and driven Retail Manager to join our dynamic team in Southbank, VIC 3006. As a full-time Retail Manager, you will be responsible for overseeing the day-to-day operations of our busy retail store, ensuring exceptional customer service and driving sales performance.

What you'll be doing

Managing and leading a team of customer service associates to deliver a seamless and enjoyable customer experience

Overseeing inventory management, stock control, and loss prevention

Developing and implementing strategies to maximise sales and profitability

Analysing sales data and store performance to identify opportunities for improvement

Ensuring compliance with company policies, procedures, and relevant industry regulations

Fostering a positive and collaborative work environment

Providing coaching, training, and development opportunities for the team

What we're looking for

Minimum 2 years of experience in a retail management role, preferably in the food and beverage industry

Strong leadership and people management skills, with the ability to motivate and inspire a team

Excellent customer service skills and a passion for delivering an exceptional shopping experience

Proficiency in inventory management, sales forecasting, and financial analysis

Strong problem-solving and decision-making abilities

Excellent communication and interpersonal skills

Flexible and adaptable, with the ability to work in a fast-paced environment

What we offer

At Burgertory Southbank, we are committed to providing our employees with a rewarding and fulfilling work experience. Our benefits include:

Competitive salary and performance-based bonuses

Comprehensive training and development opportunities

Generous employee discount on all our products

Opportunities for career advancement within the company

A dynamic and collaborative work environment

Comprehensive health and wellness benefits

Apply now to join our team and be a part of something special!