About the role

Step Ahead Shoes' is seeking a passionate and experienced Retail Manager to lead our Elsternwick store in Victoria. This full-time role will be responsible for driving sales performance, providing exceptional customer service, and managing a team of retail assistants. The ideal candidate will have a proven track record in the retail industry and a commitment to creating a positive and engaging in-store experience.

Must be available for at least one day on the weekend.

What you'll be doing

Manage day-to-day store operations including staffing, inventory management, and cash handling

Set and achieve sales targets, while ensuring a high level of customer satisfaction

Provide leadership, coaching, and development for the retail team to build a cohesive and high-performing unit

Implement effective merchandising and visual display strategies to drive product sales

Ensure the store maintains the highest standards of cleanliness, organisation, and safety

What we're looking for

Minimum 3 years' experience in a retail management role, preferably in the apparel or footwear industry

Strong leadership and people management skills with the ability to motivate and develop a team

Excellent customer service orientation and the ability to provide a seamless shopping experience

Demonstrated experience in achieving sales targets and driving store profitability

Passionate about the retail industry and staying up-to-date with trends and best practices

Exceptional communication and problem-solving skills

What we offer

At Step Ahead Shoes', we are committed to providing our employees with a rewarding and fulfilling work environment. In addition to a competitive salary, we offer a generous staff discount on products and a supportive and fun team culture.

About us

Step Ahead Shoes is proud to be a fifth-generation footwear business, built on decades of passion, craftsmanship, and expertise. What began in Europe in the early 1900s has evolved into a trusted destination for quality footwear, with two brick-and-mortar stores in Elsternwick and Camberwell, alongside a thriving online store.

As the home of Wonders, we carry a huge collection, offering a wide range of exclusive styles.

If you are excited about this opportunity and believe you have the skills and experience to excel as a Retail Manager, we encourage you to apply now.

www.stepaheadshoes.com.au