About the role

We are seeking a talented Workflow & Systems Project Manager to join our dynamic team at PAL Lighting. As a full-time role based in Caringbah, NSW, you will play a pivotal part in driving the strategic development and implementation of our innovative workflow and technology systems.

What you'll be doing

Workflow Optimization

Analyze, design, and implement improved workflows across engineering, production, sales, and project management functions.

Identify bottlenecks or inefficiencies in current processes and develop solutions to streamline communication, approvals, and deliverables.

Standardize documentation and procedures for quoting, project handoffs, change orders, and custom orders.

Systems Implementation & Management

Lead optimization of ERP, CRM, and production tracking systems

Manage system integrations to ensure seamless data flow between departments (sales → engineering → production → fulfillment).

Provide user training and develop SOPs for system usage.

Cross-Functional Project Support

Collaborate with engineering and sales to map technical requirements into repeatable, scalable workflows for custom and standard product lines.

Support project managers and sales teams by developing system tools that track project progress, deadlines, and resource allocation.

Ensure accurate tracking of key performance metrics (e.g., lead time, order accuracy, production throughput).

Change Management & Continuous Improvement

Drive change management initiatives to ensure successful adoption of new processes and tools.

Facilitate regular review sessions with leadership and stakeholders to align workflows with company growth, product complexity, and customer expectations.

Champion a culture of process excellence, accountability, and cross-functional collaboration.

What we're looking for

Proven experience as a Project Manager, preferably in a technology-focused role

Strong understanding of project management methodologies and the ability to lead cross-functional teams

Excellent communication and stakeholder management skills, with the ability to translate technical concepts into business language

Familiarity with workflow optimisation, process improvement and enterprise systems implementation

Proficient in using project management tools and techniques to plan, execute and deliver successful projects

Tertiary qualification in a relevant field such as Information Technology, Business or Project Management

What we offer

At PAL Lighting, we are committed to providing an environment that encourages professional growth and personal wellbeing. You'll enjoy a competitive salary, generous leave entitlements, and the opportunity to work on innovative projects that make a real impact. We also offer a range of health and wellness initiatives to support our employees' overall work-life balance.

About us

PAL Lighting is a leading provider of high-quality lighting solutions for commercial and residential applications. With over 20 years of industry experience, we are dedicated to delivering exceptional products and services that exceed our customers' expectations. Our team of passionate professionals is driven by a commitment to innovation, sustainability, and exceptional customer service.

If you're excited to join a dynamic, forward-thinking company and contribute to our ongoing success, we encourage you to apply now!