Join Us as Our Engagement and Insights Lead

Are you passionate about authentic community engagement and turning insights into impactful action? Do you thrive on leading projects that truly listen, include, and empower diverse voices? Banyule City Council is looking for a dynamic and strategic Engagement and Insights Lead to strengthen our engagement practice and help shape a more connected and informed community and organisation.

Why you'll love this role and what you'll do

As the Engagement and Insights Lead, you'll play a pivotal role in embedding meaningful community engagement across the organisation. You'll guide and inspire others to adopt best-practice approaches, ensure our processes are inclusive and evidence-based, and make sure community voices are heard – and acted on.

You'll:

• Drive the implementation and continuous improvement of our Community Engagement Policy and Toolkit.
• Advise, coach others, and support delivery of best practice community engagement.
• Increase and maintain diverse community participation in engagement activities.
• Work with others to combine and analyse engagement and other data to develop insights to strengthen Council's evidence-based practice.
• Lead the use of our online engagement platform, Shaping Banyule, ensuring projects are accessible, engaging and well-communicated.
• Provide leadership and day-to-day support to Council's Community Engagement Officer, contributing to a high-performing and collaborative team environment.
• Flexibility in working hours to support delivery of community engagement activities outside of normal business hours (evenings, weekends) will be required.

What you'll bring/what we are looking for

This opportunity is for you if you love to think laterally and innovate to connect and hear from diverse communities. You'll be a person adept at working with a creative team to make best use of technology to engage the community and generate insights. There'll be space and support for you to identify solutions, build organisational capability and lead cultural change.

You'll have:

• A tertiary qualification in a related discipline with experience in community engagement and data insights, or lesser qualification with extensive relevant experience.
• Ability to engage and build effective partnerships with communities and stakeholders.
• Good political acumen to identify and manage risks in community engagement.
• Strong analytical, conceptual, research and writing skills for detailed reports and data analysis.
• Effective verbal communication and facilitation skills.
• Proven ability to coach, mentor and empower others.

Pre-employment requirements

• Current Victorian Drivers Licence

What we offer:

You'll join a supportive team that values innovation, community voice and continuous learning. You'll enjoy a flexible work environment, opportunities for professional growth, and the satisfaction of making a real impact in the lives of our residents.

• A permanent full-time position, with a monthly RDO (19-day month).
• Flexible work arrangements that support personal well-being alongside professional commitments
• Salary $105,724.83 - $117,953.20 per annum plus super.
• 18 weeks of paid parental leave - primary carer/2 weeks of paid parental leave - partner
• Ongoing learning and development opportunities, including health and well-being initiatives

Help shape the future of community engagement in Banyule. Apply now and bring your leadership, insight, and passion for people to the heart of local government.

Please submit your resume and a cover letter (maximum of 2 pages) addressing the Key Selection Criteria from the position description.

For a confidential discussion or if you have any questions about this opportunity, please contact Michael Beattie on 0481 141 400.

Applications close: 3 June 2025 at 11:45 PM.

Why choose Banyule: Join a dedicated team committed to making a positive impact on our community. At Banyule Council, you'll have the opportunity to drive service excellence, engage with diverse stakeholders, and contribute to the betterment of our community. We offer a supportive, collaborative, and innovative work environment where your skills and expertise will be valued and rewarded.

Banyule City Council is an Equal Opportunity Employer; we value diversity and inclusion, and we welcome candidates from all backgrounds. If you have a reasonable adjustment, support, or access requirement, we encourage you to inform us through your application or email [email protected]

Our Values: Our employees align their careers with Banyule because they share our values of respect, integrity, responsibility, initiative, and inclusion. They thrive in our strong learning and development culture, and the positive way we work in partnership with the community. You will share our values and have a passion for helping a community of over 130,000 residents to live happier, healthier and more connected lives, all while growing your skills and advancing your career. We look forward to you starting the next chapter of your career at Banyule Council.

Diversity Statement: Our community is made up of diverse, cultures, beliefs, abilities, bodies, sexualities, ages, and genders. We are committed to access, equity, participation, and rights for everyone: principles that empower, foster harmony, and increase the well-being of an inclusive community.

To discover more about Banyule's commitment to advancing gender equality in the workplace, please find Banyule's Workplace Gender Equality Action Plan 2021-2025.

Acknowledgment of the Traditional Custodians: Banyule City Council is proud to acknowledge the Wurundjeri Woi-wurrung people as Traditional Custodians of the land and we pay respect to all Aboriginal and Torres Strait Islander Elders, past, present and emerging, who have resided in the area and have been an integral part of the region's history.

Banyule City Council endorses the Uluru Statement from the Heart in full and accepts the invitation to walk with First Nations peoples, to a better future for us all.

Child Safe Standards Statement of Commitment: Banyule City Council is a child-safe organisation committed to the safety and well-being of children.

Council has a zero tolerance for child abuse. All allegations and safety concerns will be treated seriously and acted upon. As a child-safe organisation we are committed to providing a child-safe environment where children feel safe, are empowered, valued and protected. Council will actively listen to children, ensuring their voices are heard and considered in decisions that affect their lives.