Role purpose

The Placement Support Officer’s primary role is to support the Team Leader to Provide Foster and Kinship Carers with personalised support and case management and journey with them to ensure the safety and successful placement of Aboriginal and Torres Strait Islander children in a family home environment

Key Responsibilities and Duties

• Conduct assessments for new and ongoing approvals for Care
• Take responsibility for a case load of client carers and coordinate the communication and supports identified to meet the goals of carers and child/renAdvocate for clients with the Department of Child Safety and other organisation
• Follow Assessment and Case Management procedures and standards
• Build respectful and professional relationships with service users, agencies, partners, community, colleagues and clients
• Maintain accurate quality record keeping
• Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Health Standards Quality Systems (HSQS)
• At all times work within CQID’s Workplace Health & Safety Policies and Procedures
• Other responsibilities as directed by the Team Leader

Qualifications and experience

• To be successful in this role you will need to demonstrate capability in the following areas:
• Holds a current C Class Queensland Driver’s Licence
• Current Working with Children Check, “Blue Card”
• Holds or is willing to obtain a First Aid and CPR Certificate
• Current Child Safety Personal History Screening Check
• Qualifications or knowledge related to Child Protection
• Experience at successful service delivery to Aboriginal and Torres Strait Islander people
• Experienced in client engagement and case collaboration

Skills and attributes

• Aboriginal and/or Torres Strait Islander heritage – [Note: Non-Indigenous applicants will only be considered if no suitable Indigenous candidates are attracted in the first round of applicants].
• Competent in use of Microsoft Office software
• Physical ability to undertake job responsibilities
• Ability to communicate effectively; spoken and written
• Self-starter, motivated and able to self-manage work tasks
• Strong connection to and knowledge of local Indigenous Community
• Experience in developing and managing case plans