Casual Receptionist – GP Clinic (Frankston)

We’re looking for a friendly and proactive Casual Receptionist to join our busy GP clinic in Frankston. If you have exceptional customer service skills and enjoy working in a fast-paced medical environment, we’d love to hear from you!

About Us:

Our team includes:

14 dedicated GPs

4 experienced practice nurses

Onsite 4cyte Pathology

We pride ourselves on delivering high-quality, compassionate care to our patients—and our reception team plays a key role in creating a warm and welcoming environment.

The Role:

Casual position – 2 days per week to start

Potential to transition to permanent part-time

Duties include, but not limited to:

Meeting and greeting patients at the Front Desk

Ensuring a smooth registration process

Providing administrative support to the clinical team as required

Assisting with incoming phone calls

Billing and processing payments and Medicare rebates

Dealing with patient bookings and rescheduling of appointments as necessary

General administration duties, practice cleanliness, closes and opens

Providing GP assistance where required within scope of receptionist role.

End of day banking and batching

Successful applicants must possess:

- Excellent customer service skills

- Polite, accommodating manner

- Intermediate computer knowledge (Best Practice experience desired but not essential)

- Empathy towards others and a genuine desire to assist patients, professionals and co-workers

-Ability to commit to this ongoing role