Step into a role that blends leadership, training, and customer experience in a service-led retail environment. We're looking for an experienced Area Manager to oversee four key VIC locations – including South Wharf, Northland, Eastland, and remote coverage of Ballarat/Wendouree. This is an opportunity to join a growing retail group during a pivotal phase of expansion and transformation.
About the Role

Reporting directly to the State Manager, this position offers a hands-on leadership opportunity where you’ll drive store performance through coaching, product analysis, and team development. The business values honest, direct communication and thrives on collaboration across all levels of the team.

Key Responsibilities

• Lead, mentor and coach Store Managers across a cluster of 4 stores
  
  
• Identify team development needs and deliver effective training solutions
  
  
• Analyse product performance and identify opportunities at store level
  
  
• Partner with key stakeholders to drive customer engagement and brand consistency
  
  
• Create a culture of accountability, adaptability and growth
  
  
• Conduct regular store visits and maintain strong operational standards
  
  

You’ll Bring

• Area or Multi-Site Management experience within fashion, footwear, or boutique retail
  
  
• A calm, customer-centric leadership style with a genuine focus on coaching
  
  
• Strong product intuition and the ability to identify retail opportunities
  
  
• A history of working on the shop floor with a hands-on, solutions-first approach
  
  
• Experience working in slower-paced, service-led environments (not fast fashion)
  
  
• Analytical mindset – comfortable reviewing store data and turning insights into action
  
  

Why Join?

• Be part of a journey – this is an exciting growth phase
  
  
• Enjoy autonomy and the ability to shape store culture
  
  
• Supportive State Manager who leads with transparency and honesty
  
  
• Weekly 1:1s and touchpoints to support your success
  
  
• Salary $75,000–$85,000 + Super + $2.5k car allowance + tools of trade
  
  
• Monthly bonuses up to $18K annually
  
  
• Monday to Friday roster with some flexibility
  
  

Training & Onboarding

• Comprehensive 2-week training program
  
  
• Week 1: Company immersion and systems training
  
  
• Week 2: Shadowing an experienced Area Manager
  
  
• Ongoing: Weekly 1:1s and development check-ins