An exciting opportunity has arisen for a Front Office/ Administration Assistant to join our team. The role plays a crucial role in supporting the entire team and ensuring the smooth operation of all processes. This exciting role would suit a motivated individual with attention to detail and great organisational skills. Previous experience within the industry is preferred but not required.

Key Responsibilities:

In a professional and friendly manner, assist in the answering of inbound phone calls and pass along to the team as required.

Provide administrative support to the Strata Managers, including document preparation, correspondence, and record-keeping.

Respond to client enquiries and provide exceptional customer service.

Liaising with contractors, property owners, and agents.

Maintain a professional, business-like appearance at all times.

Maintain and update strata management software (StrataMax).

Performing any other ad-hoc front office and administration duties.

Qualifications and Skills:

Comfortable using Microsoft Office and learning new systems with a knowledge of the StrataMax software highly regarded.

Strong organisational and time-management skills.

Excellent communication and interpersonal abilities.

Attention to detail and accuracy in all tasks.

Ability to work both independently and as part of a team.

A customer service background is preferred.

What We Offer:

A supportive and collaborative work environment.

Opportunities for professional development and career growth.

Ongoing training and development.

Competitive salary package based on experience.

A prime location in Bundall, car space & close to public transport and amenities.