Logo for Sales and Customer Service Officer

Sales and Customer Service Officer

National Workforce
Smithfield, Fairfield, NSW
A$80,000-$90,000 p/a
Call Centre & Customer Service → Customer Service - Customer Facing
Full-time
On-site

Posted 11 days ago


  • Career progression opportunities in Sales!
  • Free lunch provided Monday to Friday
  • Above market, competitive remuneration
  • Onsite parking and training provided
  • Supportive team environment

Australian owned leader in the Construction Industry is seeking a customer focused individual to join their Hardware team in Smithfield.

You will be responsible for assisting customers with product selection, processing orders, maintaining product knowledge, and supporting overall store operations. This is a great opportunity for someone who has had exposure to the hardware/construction supplies industry and is looking to develop their Sales career.

Responsibilities include but are not limited to:

  • Greet and assist customers at the sales counter in a professional and courteous manner
  • Provide product knowledge and technical support
  • Generate sales quotes, orders, process payments, and manage inventory transactions using the computer system.
  • Handle phone inquiries and assist with quotes, pricing, and order follow-ups.
  • Maintain a clean, organized counter desk and showroom area.
  • Collaborate with warehouse staff to ensure timely and accurate order fulfillment.
  • Stay updated on new products and industry trends.
  • Resolve customer issues efficiently and escalate as needed.
  • Support field sales representative team with customer information and product availability.

To be considered for role you will need to possess the following:

  • 1+ year of sales or customer service experience, preferably in hardware, fencing, or construction supply.
  • Excellent communication and interpersonal skills.
  • Basic math and computer skills; experience with point-of-sale or inventory systems a plus.
  • Ability to work in a hands-on environment.
  • Excellent communication and customer service skills

If you feel you meet the above mentioned criteria and are interested in this opportunity apply now!


About National Workforce

Truganina, VIC, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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