Employment Type: Full Time Permanent

Remuneration: $143K to $151K (depending on experience) + 17% superannuation

Location: Kensington UNSW Campus

Why Your Role Matters

The Manager, Examinations Team plays a key role within Student Lifecycle in providing high-level advice on strategic and operational matters. This role will utilise their depth of knowledge and expertise across all aspects of the student lifecycle.

The Manager, Examinations is expected to have a broad range of knowledge and expertise across all matters relating to the Student Lifecycle but act as the UNSW expert on all matters relating to the management and execution of examinations at UNSW. The role has responsibility for the management, planning and execution of all UNSW end of term examinations and supplementary examinations, in a way which enhances the image of UNSW.

The role reports to Head of Student Lifecycle and has six direct reports. This is a replacement role – full time ongoing.

More about the role

Plan, schedule, manage and deliver end of term examination sittings, including supplementary examinations

Take a lead role in the ongoing development and implementation of the digital assessment strategy

Provide quality support and advice regarding the effective use, capabilities and constraints of the digital assessment tool(s) to inform prioritisation, delivery and maintenance activities

Develop efficient and effective work practices and assist in the development and implementation of policies and procedures, IT, business and management systems that enable the team to provide high quality services to students and staff

Have responsibility for the management of the examinations budget

Be responsible for the development of examination communications to staff and students

Develop and manage relationships with key stakeholders such as academic and professional staff across the University, so that examination policies, procedures and processes can be effectively managed and enhanced

Manage work to ensure a cooperative and effective working environment that contributes to positive internal and external working relationships

Provide reports, statistics and analysis and make recommendations to the Deputy Vice Chancellor Education & Student Experience and other key stakeholders

Provide leadership, support and coaching to the team, developing a highly customer-focused team, with demonstrated commitment to excellence and continuous improvement

Who You Are

We are looking for someone who has excellent organizational skills, who is aligned with UNSW’s vision and comes with:

Demonstrated success in leading and managing examination events

Demonstrated success managing, coaching and developing a team of staff through change within an administrative and/or service environment

Proven ability to exercise initiative, think strategically and creatively, and adopt an active approach to problem-solving

Exposure to digital assessment tools

Substantial experience in business improvement activities and leading change activities

Strong track record of managing difficult situations effectively, including the escalation of stakeholder complaints

Demonstrated ability to work accurately and with attention to detail

High-level experience developing, interpreting and applying policy and procedure documents

Demonstrated experience managing high volume workflows and meeting deadlines

Proven ability to influence senior management and stakeholders as appropriate to ensure successful outcomes

Working hours are generally Monday to Friday, business hours. During exam periods (3 times per year), full onsite presence, with Saturday and evening work, is required. The rest of the year, the role is hybrid. We’d like to have the successful candidate start as soon as possible.

Candidates will need to have ongoing working rights – this role is not available for sponsorship.

Benefits and Culture: People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

Access to up to 17% Superannuation contributions and additional leave loading payments

Additional 3 days of leave over the end of the year period

Discounts and entitlements (retail, education, fitness)

Recruitment process: Please submit your resume as well as cover letter that addresses the selection criteria (in the “who you are” section). In particular, we are interested in hearing about your motivation to apply for the role and your experience leading exam teams.

Applications close: 30 May 2025 at 7PM

Get in touch for any question or support: Anne de Voronine, Talent Acquisition Associate, [email protected]

Applications cannot be accepted if sent directly to the contact listed

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff. The University reserves the right not to proceed with any appointment.