We’re Peninsula, the global #1 for Workplace Relations and Health & Safety
advisory.

We support over 35,500 businesses across ANZ, and with offices worldwide, our team of over 4,000 employees helps service over 145,000+ clients globally. We are proudly privately owned, with unmatched financial stability, driving our consistent global growth year after year.

As a key player in our finance team, you'll be at the heart of our business, working closely with both internal and external stakeholders to address and resolve queries. Your positive and proactive approach will be essential in building strong relationships and delivering exceptional customer service.

Day-to-day, you'll be:

• Managing a dedicated portfolio of approximately 500 clients.
• Ensuring daily tasks are met within set KPI’s
• Proactively managing overdue debts and implementing effective solutions.
• Working on dispute resolution for missed or overdue payments, ensuring client care is always maintained.
• Working with pace and precision to ensure clients are contacted within SLA - this includes working to minimum benchmarks of success.
• Collaborating with various teams, including Accounts Receivable, Client Experience, and Client Retention.

What We’re Looking For:

• A proven track record in credit or collections.
• Some client care/experience exposure highly advantageous.
• Exceptional communication skills both written and verbal.
• A strong eye for detail.
• A "can do" positive attitude to deliver results.

Some of our Peninsula Perks include:

• Enhanced Leave: Start with up to 25 days leave in your first year, and earn more as your career grows—up to 31 days after 5 years!
• Profit Sharing: Share in the success of the business with an annual bonus.
• Super Service & MVP Awards: Earn $1000 and enjoy a day off as a reward for demonstrating our values.
• Career Pathways: Take your career further with a structured development path and opportunities to grow into an Associate Director role.
• Education Assistance Program: We support your professional development with ongoing education assistance.
• Bright Exchange: Access exclusive discounts on hundreds of products and services.
• Health & Wellness: Enjoy a $250 voucher, gym discounts, and more!
• Social Club: Enjoy monthly events to connect and have fun with your mates.

This is more than just a job; it's an opportunity to make a real impact on the business community in Australia.

Peninsula is an equal opportunity employer and values diversity. We encourage applications from all qualified candidates.

**A note to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes**