About You$76,286 per annum + super + benefits
Permanent Full-Time
People, Community & Connection, People, Safety & Culture
Bundaberg Region

About Us

At Bundaberg Regional Council, we are dedicated to building a vibrant and sustainable future for our community. We pride ourselves on fostering a supportive and inclusive workplace where individuals from diverse backgrounds and skill sets can thrive. Whether delivering essential services or driving innovative projects, our team is united by a shared commitment to making a meaningful impact. By joining us, you’ll become part of an organisation that values your contributions, supports your growth, and empowers you to help shape a better future for everyone.

Uniquely positioned north of Brisbane in Queensland, Australia, the Bundaberg Region is one of Australia’s fastest-growing regional cities and the gateway to the Southern Great Barrier Reef. The Bundaberg Region boasts the most equitable climate in Australia and rates fifth in the world alongside Hawaii. Noted for its environmental excellence, pristine waterways, and proximity to the Great Barrier Reef, the Bundaberg Region showcases everything that nature’s palette can create.

What We Offer

• An attractive remuneration package with options for salary sacrifice and 17.5% leave loading
• Regular rostered days off
• Access to Fitness Passport
• Wellbeing and mental health support programs, including access to our Employee Assistance Program
• Opportunities for professional development training and study assistance to support your career growth
• Thrive in a workplace that prioritises a healthy work-life balance within a supportive and friendly team
• Be part of an inclusive and diverse culture where every team member is valued

Discover more about working at Bundaberg Regional Council and the benefits we offer our employees by clicking here.

About The Opportunities

The Safety, Development & Training team plays a critical role in building a skilled, engaged, and safety-conscious workforce. By combining strategic people development with a strong focus on workplace health and safety, the team supports Council’s goal of fostering a high-performing, values-driven, and safe working environment for all employees. We are currently offering two exciting opportunities for Support Officers to join our team, with each role dedicated to a specialised focus area: Development and Training or Safety and Wellbeing.

Development & Training Support Officer

This is an exciting opportunity to support Council’s strategic direction by providing high-level administrative assistance across a broad range of Safety, Development & Training programs. In this role, you will support the development, promotion, and coordination of initiatives that enhance staff capability, support a culture of continuous improvement, and contribute to a safe and high-performing workplace. Your attention to detail and proactive approach will help ensure the successful delivery of training and development programs across all areas of Council.

About You

• Demonstrated experience in an administrative or similar role is essential. Exposure to human resources, workplace health and safety, organisational development/and or learning and development desirable.
• Demonstrated experience in the provision of high-quality customer service in a busy professional environment.
• Advanced Microsoft Excel capability, confident with formulas, pivot tables and basic data analysis/reporting.
• High-level proficiency with other Microsoft tools (Word, PowerPoint, Outlook) and familiarity with online databases.
• Well-developed organisational skills, including the ability to manage and prioritise a wide range of tasks with minimal supervision.
• Proven ability to work within a team in a professional manner, including the ability to develop and maintain positive relationships with internal stakeholders as well as external organisations and agencies.
• Experience with system implementation, maintenance, project management, delivery, and reporting techniques desirable.
• Exposure to Learning Management Systems (LMS) will be highly regarded.

To view the Position Description for the role of Development & Training Support Officer, please click here.

Safety & Wellbeing Support Officer

This is a great opportunity to contribute to a safe, healthy and supportive workplace by providing high-quality administrative and system support across Council’s Work Health and Safety, rehabilitation, and wellbeing functions. In this role, you will play a key part in ensuring the smooth operation of safety systems and processes, maintaining accurate records, and delivering responsive customer service. Your support will help drive positive safety outcomes and promote the wellbeing of staff across the organisation.

About You

• Proven experience providing high-level administrative support in a WHS, rehabilitation / injury-management, health-administration or similar regulated environment.
• Working knowledge of workers compensation / rehabilitation claim processes and basic medical terminology sufficient to prepare documentation and liaise with medical providers.
• Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and confidence using electronic WHS, injury-management or other business databases, including data entry, maintenance and report generation.
• High-level written and verbal communication skills, with the ability to deal confidentially and professionally with personal or sensitive information and build positive relationships with a wide range of stakeholders.
• Demonstrated ability to work effectively both individually and as a part of a team including working professionally in shared and open office spaces.
• Proven attention to detail, time management and effective workload management skills to ensure work is accurate and delivered within strict timeframes.

To view the Position Description for the role of Safety & Wellbeing Support Officer, please click here.

The Selection Process

We encourage candidates to advise us of any accommodations they may need to ensure a smooth and inclusive experience throughout our recruitment process and work environment. We are passionate about providing equal employment opportunities and encourage people of all backgrounds to apply.

We celebrate our community's rich diversity and are committed to attracting and employing people that represent the community that we serve. We recognise and appreciate the diversity of our employees and are committed to creating an inclusive and safe working environment where all employees are valued, respected and supported to achieve their potential.

The preferred candidate will be required to undergo a National Police Check as part of the recruitment process.

How to Apply

To apply, submit your application online by clicking the “Apply” button. Please include:

1. A current resume
2. A cover letter advising the position(s) you are applying for, and addressing the relevant “About You” section (max. 2 pages).

For enquiries, please contact [email protected] or 1300 883 699. Please quote job reference BDBRC1318.

Applications close on Friday, 30 May 2025 at 11:30 pm AEST.

Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on the application close date, whichever is sooner.

Thank you for your interest in this position. To explore all our current opportunities, visit our Careers with Council webpage. We look forward to receiving your application.