Have you met Laura?

Laura is the Manager of Nina's Dunsborough. Laura's team is an empowered group of women, who are always learning, always innovating , and always supporting each other in their mission to spread the sparkle all over Australia.

At Nina's, you never know what the day will bring. A phone call enquiring about a 100k pink diamond? A request for a custom design incorporating heirloom diamonds? A classic engagement? Or someone looking to celebrate themselves - we celebrate them all!

We are looking to add a new full time Customer Service & Sales Consultant to Laura's Dunsborough team.

With full on-the-job training provided, our priority is finding a like-minded individual who will embrace our pro-innovation and supportive sales culture.

This position would suit a professional and empathetic communicator who is looking to expand their experiences beyond the showroom and contribute to the growth of a much-loved luxury brand. Experience is ideal but not necessary.

The successful applicant must have:

• Excellent verbal and written communication skills
• Computer literate
• Solution-focused
• Highly internally motivated
• Responsible
• Organised
• Flexible
• Meticulously groomed
• Positive attitude and work ethic

Duties and Responsibilities:

• Daily interactions with providers and customers
• Identifying sales opportunities from interactions and leads
• Meeting sales targets and delivering on agreed-upon KPIs
• Perform other duties outlined by the manager, including visual merchandising

As security awareness and customer confidentiality are conditions of employment you will require a Police Clearance.

In return, we offer a competitive salary + individual monthly bonus structure, access to our subsidised mental health program, exciting product discounts and incentives, an amazing team, and potential opportunities in other areas of interest - including social media content, custom design, diamond consultations, event planning and relationship management.

This could be a full time or a part time position on a rotating roster, by mutual agreement - we are flexible!

To apply, please provide a current resume with a cover letter explaining your suitability for this position to Laura Brown.

Only short-listed candidates will be contacted.