Are you an experienced Practice Manager who leads with impact and heart?
See yourself as business savvy, a problem solver, mentor and able to build trusting relationships on all levels?
Are you supremely organized, a multi-tasker who just gets things done?
If yes, and you are from a healthcare background with previous clinical training ( ideally), please read on.

We are seeking to hire a operationally savvy, hands-on Practice Manager to lead a busy, well-established, Specialist Medical Centre based in the Bulimba / Balmoral precinct. The role will work closely with the Directors, consulting Specialists, clinical & administrative teams, oversee day to day operations and ensure the Practice runs smoothly and is fully compliant. The Practice Manager also plays a pivital role in supporting all team members, ensuring service excellence and first-class patient care.

This is a dynamic, multifaceted position where you will wear many hats—manager, problem-solver, mentor, and change agent, and no two days will be the same!!

Key tasks will include -

• Operational Management: ensuring the seamless daily flow of the practice with a strong focus on efficiency and patient experience;
• Team Leadership: ranging from recruitment, training, development and enabling admin, clinical, medical and support staff perform at their best;
• Reporting & Bookkeeping: revenue & activity reporting and assisting with budgeting billing and AR as required;
• Compliance & Risk: uphold best-practice standards in patient privacy, safety, and regulatory compliance;
• Patient Engagement: elevating the patient journey and experience through responsive, compassionate service delivery;
• Strategic Development: partnering with Directors to develop growth strategies and identify areas for innovation and improvement, and
• Marketing: driving patient growth through creative marketing and GP/Other referral relationships.

Your background demonstrates -

• Strong Operational / Practice Management experience ideally within a healthcare setting ( clinical/ healthcare/ nursing / allied/ medial admin preferred).
• High-level understanding of EHRs, practice management systems, privacy legislation, and compliance frameworks.
• Proven ability to lead teams with empathy, accountability, and collaboration.
• Strategic thinking with hands-on execution—no task is too big or small.
• Willingness to undertake marketing and/or business development experience in a healthcare context (desirable).

Why Join Us?

• Make an Impact: Directly influence patient care outcomes and support the practice to grow and develop further.
• Work with Purpose: Work with a great team that are the best in their field and put compassion, care, and clinical excellence first.
• Grow Professionally: Be supported by experienced directors and a collaborative team.
• Diverse Role: No two days are the same—this role is perfect for someone who thrives on variety and challenge.

If this role sounds of interest to you, please call Kelly Howard 0404847848 for a confidential conversation or apply on-line.