Support Coordinator / Psychosocial Recovery Coach – Part-Time or Full-Time

Just Coordination of Supports (Just COS)
Location: Hybrid (Work from home + Somersby office)
Job Type: Part-Time or Full-Time (minimum 4 days per week)
Categories: Community Services & Development, Mental Health, Disability Services
Salary: Based on experience + super + laptop & phone provided

About Us

At Just Coordination of Supports (Just COS), we focus exclusively on Support Coordination (Level 2 & 3) and Psychosocial Recovery Coaching. We’re a team of 24 passionate coordinators supporting participants across the Central Coast, Newcastle, and Sydney.

Our culture is supportive, collaborative and family-friendly — we believe in flexibility, teamwork and helping each other thrive. As our referrals continue to grow, we’re looking for a Support Coordinator/Recovery Coach to join our warm, knowledgeable team.

Why You'll Love Working With Us

Flexible hybrid model – mix of work from home and office (Somersby)

Supportive, understanding team environment

Manageable caseloads & achievable KPIs

Laptop & iPhone provided

Genuine work-life balance and family-friendly policies

Ongoing team support and professional development

Work with experienced, like-minded professionals who care

About the Role

As a Support Coordinator / Psychosocial Recovery Coach, you will support NDIS participants to understand their plans, navigate the NDIS, build capacity and independence, and connect with local services and providers. You'll work with a diverse range of participants, including those with complex needs.

Key Responsibilities

Assist participants to implement and get the most from their NDIS plans

Provide tailored, person-centred support coordination

Help participants access local services, supports, and community resources

Manage and maintain participant records and progress reports

Collaborate with internal and external stakeholders to support participant outcomes

What You’ll Need

Certificate IV in Community Services or related discipline or significant relevant experience

Strong understanding of the NDIS and disability sector

Experience supporting people with psychosocial and/or complex needs

High emotional intelligence, resilience, and communication skills

Ability to work independently and manage your own caseload

Strong organisational and problem-solving skills

Confident with IT systems and report writing

Current Driver’s License and reliable car

NDIS Worker Screening Check

Working With Children Check

First Aid Certificate

Ready to Apply?

If you're passionate about empowering people and want to be part of a genuinely supportive and family-friendly team, we’d love to hear from you.

Click Apply Now to submit your application. Please include a resume and a short cover letter telling us why you're a great fit for this role.