
Administration Officer - Private Mental Health Practice
Avive Health
Posted 22 days ago
We are looking for an enthusiastic individual who is dedicated to providing exceptional customer service to join our administration team on a casual basis.
If you thrive on professionalism, compassion, optimism and initiative – you’ll fit right in. We listen to and encourage our people to be the best they can be. We recognise and reward achievement. At Avive Health, you’ll flourish among a team of experts in their fields; in a transparent environment where people are treated with understanding, dignity and respect.
All applications are considered.
About Avive Health
Treating mental health is complex. It’s also deeply personal. Avive Health embraces this challenge to improve the health and wellbeing of Australians and their families. It drives us forward, every single day.
Avive Clinic Brisbane is one of the first of Avive Health’s pipeline of private mental health facilities to be developed across the country. We are a 63-bed premium private mental health hospital featuring the latest health design principles, technology-integrated care and trauma-aware programs, with treatment for:
anxiety disorders
mood disorders
alcohol use disorders
developmental trauma
adult trauma and emergency first responders
women’s mental health
Visit https://avivehealth.com.au/
Your Opportunity
Reporting directly to the Practice Manager you will be responsible for but not limited to:
Provide courteous and efficient service to patients and visitors
Manage inquiries and complaints and ensure optimal service through effective communication
Perform general administrative tasks such as photocopying, typing, filing, and faxing and providing support to senior staff as needed
Maintain accurate patient records and manage electronic patient management systems, whilst always ensuring privacy and confidentiality of patient information
Oversee health fund claims, manage billing notices and patient billings
Ensure compliance with safety and infection control practices
Support the implementation of non-clinical service delivery programs
Your Skills and Experience
Previous experience in medical administration/reception, ideally in a busy specialist environment.
Compassionate manner and ability to handle sensitive information with discretion.
Excellent communication and interpersonal skills.
Understanding medical terminology is advantageous.
Capability to work effectively within a multidisciplinary team of Specialist doctors, nurses, allied health professionals, and support staff.
The ability to work well under pressure.
Strong organisational and multitasking abilities.
High attention to detail.
Proficiency in electronic medical records (EMR) systems
Ability to work independently with minimal supervision
Demonstrated data entry skills with a focus on accuracy and speed
Relevant administrative qualifications are highly regarded.
How to apply
By learning about this role, you've taken your exciting step towards the prospect of working with a private mental health organisation committed to making a meaningful impact on people’s lives.
If this sounds like you, apply by clicking the ‘Quick Apply’ button on this job listing.
About Avive Health
Avive’s mental health care is customised, to give anyone who needs support the right kind of support at the right time.
Our private mental health facilities, currently in Brisbane (QLD) and on the Mornington Peninsula (VIC) provide specialised treatment for drug and alcohol use disorders, general adult psychiatry, mood and anxiety disorders, early life trauma, adult trauma including defence (Department of Veterans’ Affairs and Australian Defence Force) and emergency first responders; and women’s mental health.
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