THE OPPORTUNITY

Salary: $74,742 - $80,407 per annum pro rata + 11.5% super + leave loading (dependent on qualifications and experience).
Time Fraction: Full Time, 1.0 EFT.
Location: Waverley & Moorabbin campuses.
WWCC: Appointment to this position is dependent on obtaining and maintaining an ‘employee’ Working with Children Check.
Police Check: Appointment to this position is dependent on obtaining a Police Check.
Position Status: Ongoing contract of appointment with a 6-month qualifying period.

The Senior Administration Officer plays a key role in supporting the Student Wellbeing and Student Engagement and Equity Departments, providing senior-level administrative support and leading a team to ensure efficient operations that enhance student experience and success.

In this role, you will oversee administrative functions, manage the administration of student support services, liaise with stakeholders, and foster a collaborative, student-centred environment. You will demonstrate strong leadership, organisational skills, and communication abilities to manage multiple priorities and ensure smooth service delivery.

Key Responsibilities

• Lead, support and supervise the administrative team to ensure efficient service delivery.
• Oversee day-to-day administration of student wellbeing and engagement programs.
• Serve as the primary administrative contact for internal and external stakeholders.
• Ensure compliance by maintaining student records and program documentation.
• Plan and coordinate events and workshops that promote student wellbeing and engagement.
• Manage the administration of key projects, including documentation updates, advertising, and compliance reporting.

ABOUT YOU

• Proven ability to guide administrative officers, ensuring efficient handling of urgent issues and de-escalation of tense situations.
• Sound knowledge of confidentiality and privacy laws, especially in relation to student records.
• Familiarity with tertiary education policies, particularly in student wellbeing, engagement, and equity services.
• Strong understanding of diverse student needs and a commitment to providing high-quality support in a tertiary setting.
• Degree in business administration, management, or a related field, or equivalent experience.
• Advanced skills in office software and student management systems, with experience in data management, reporting, and using CRM platforms.

ABOUT US

Holmesglen is a leading education provider, valued by local and international learners, industry and the community. We are recognised for innovation in education and training, applied research, creativity and entrepreneurship. Our open, collaborative and quality-driven culture inspires learners and staff to excel.

The Student Wellbeing Department offers a comprehensive range of counselling and welfare services designed to support the holistic health and welfare of students. These services include short-term counselling sessions, crisis intervention, and mental health support across all Holmesglen campuses. The department also coordinates a variety of welfare programs tailored to meet the diverse needs of students, including financial assistance, housing support, food security initiatives, and access to bulk-billed GP services at the Holmesglen Medical Centres across all campuses.

The Student Engagement and Equity Department fosters an inclusive and collaborative educational environment, ensuring every student feels valued and supported. It promotes a vibrant and participatory student life and advocates for the needs of diverse students, offering services such as disability support and services for First Nations students. The department is responsible for promoting diversity, equity and inclusion and overseeing strategic initiatives that promote student voice and partnership.

OUR COMMITMENT TO YOU

Holmesglen is committed to continuing to provide a safe workplace and have put systems and support in place for all our employees to work and deliver safely and flexibly.

Holmesglen is a child safe and equal opportunity employer. We are dedicated to attracting, retaining and developing our people. We value diversity in our workforce and encourage people from all backgrounds, abilities, and identities to apply for roles within our organisation, including the Aboriginal and/or Torres Strait Islander community.

We provide our staff with:

• Employee Assistance Program
• Wellbeing programs
• Professional and career development opportunities
• Onsite parking and close proximity to public transport
• 14 weeks paid parental leave
• Flexibility to achieve work life balance
• Opportunities for all

We commit to respond to every applicant.

Employees attending certain workplace settings, including health and care facilities, may be required to be meet mandatory vaccination obligations.

TO APPLY

For further information relating to this opportunity and to view the position description, please click here.

All applicants must attach a Resume and Cover Letter addressing the Key Selection Criteria (located in the Position Description). Please note, incomplete applications may not be considered.

Applications close 11:59 pm Thursday 22nd May 2025.

Like to know more? Please contact Tina Whitmore, Manager of Student Engagement and Equity, on [email protected]

For application queries, please contact [email protected]

If you require specific support to apply for this position, please contact the People Experience Department on 03 9564 1530 and we will work with you to identify the best way to assist.