Logo for Customer Engagement Advisor

Customer Engagement Advisor

Comlink Australia
Birtinya, QLD
A$33.41 p/h + super + benefits
Call Centre & Customer Service → Sales - Inbound
Full-time
On-site

Posted 24 days ago


Why choose us?

Great organisational culture and supportive team environment

Comlink Australia recognises, values and invests in you

Work flexibly (we do our best to accommodate your individual needs and recognise that good work can be done in many ways)

Salary packaging opportunities

Paid Birthday Leave - enjoy a paid day off on your birthday

Discounted gym membership

Super Match benefit

Employee Assistance Program to help support you through life’s challenges

Paid training and continuous learning and development opportunities

We have created a culture of collaboration, where our table is round

Join Our Team as a Client Engagement & Sales Specialist!

Are you passionate about helping others while using your natural sales flair to make a meaningful impact? At Comlink Australia, we’re looking for a people-person who can confidently guide new clients through our aged care services — turning first contact into lasting relationships.

What You’ll Do:

Serve as the first point of contact for new business inquiries — creating strong first impressions, building trust, and showcasing the value of our services with warmth and professionalism.

Engage with prospective clients to understand their needs, explain service options clearly, and help them make informed decisions — acting as both a trusted advisor and persuasive advocate.

Collaborate with internal teams to create a smooth onboarding journey that not only informs but encourages commitment to our services.

Navigate multiple systems efficiently to keep the sales funnel moving and ensure timely, accurate communication across all touchpoints.

Provide guidance and information to individuals exploring aged care — positioning Comlink Australia as their first and best choice.

Who We’re Looking For:

You thrive on connecting with people, building trust quickly, and turning inquiries into loyal clients. You know that great sales come from understanding needs and delivering real value.

You're confident, clear, and compassionate — able to guide conversations with warmth while moving them toward meaningful outcomes for both the client and the business.

With a background in customer service, client engagement, or consultative sales — ideally in aged care or healthcare — you're ready to step into a role where your people skills directly drive company growth and community impact.

Other things you might like to know

Permanent full-time position (76 hours per fortnight)

Paid compliance checks including NDIS Worker Screening

Why Join Us:

Be part of a forward-thinking company that’s breaking down age barriers and promoting Healthy Aging.

Work in an inspiring atmosphere where your efforts directly enhance the lives of others and contribute to our growth.

Join a team where every day is about creating possibilities and helping our clients live life on their own terms.

Ready to Make a Lasting Impact? If you’re looking for a role where you can truly make a mark and help shape the future of aged care, we want you on our team. Dive into a career that’s as rewarding as it is challenging and become a champion for Healthy Aging at Comlink Australia.

How to apply

Be creative! Be fun! Be real! Use your cover letter to share with us who you REALLY are! We care more about who you are as opposed to what you are on paper.

What’s your superpower and what value will you bring to our team? You already know the answer, so tell us.

If you're ready to lead with brilliance, embrace our inclusive philosophy, and make a meaningful difference in the lives of others, we invite you to APPLY NOW!

Join a team that's rewriting the rules of community aged care with empathy, boldness, and a sprinkle of magic.

Application deadline: 29 May 2025

Who is Comlink Australia?

Comlink Australia has cultivated a culture where people feel included, supported and respected. When you are surrounded by like-minded people with a shared vision; that makes for a pretty awesome place to work.

We are on a mission to become Australia’s most trusted home and community care provider. We empower our people to enrich the lives of our clients every day and support them to live and age well in their homes... and that’s a great place to be.

We choose to look beyond how things are, to how much better they can be. And we are inviting you to become part of our community.

We would love to introduce you to our values…

Our values are unique, like us. They were developed by our people and speak to who we are as an organisation. They help to define our culture and are the guardrails by which we think, act and make decisions. These are our values:

Our table is round - we are one team, where every voice matters

See the human - we leave our egos at the door and see people as people first

The right way, and again – we are committed to continuously improving to achieve the best possible outcome

Brilliantly bold – we own our decisions and learn from our mistakes

Make a little magic – our clients are at the heart of all that we do!

Do you want to work for a company that lives and breathes these values?

Celebrating diversity

We foster an inclusive equal employment opportunity culture, celebrating diversity in all its hues. We invite individuals from diverse backgrounds, the LGBTI community, those with disabilities, and all walks of life to apply. We believe in a tapestry of ethnicities, nurturing mutual respect and understanding.


About Comlink Australia

Birtinya, QLD, Australia
Community Services & Development
501-1000 employees

Comlink Australia is on a mission to become Australia’s most trusted home and community care provider. We empower our people to enrich the lives of our clients every day and support them to live and age well in their homes... and that’s a great place to be.

Our services include in-home care (personal care, household help, clinical care, allied health and caregiver respite), community transport, and social support (inlcuding individual and group social events).

Comlink has cultivated a culture where people feel included, supported and respected. When you are surrounded by like-minded people with a shared vision; that makes for a pretty awesome place to work.

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