About the Company

Rebuild Group is a boutique building company specialising in building insurance report and repair services, general building, and cabinetmaking. Our small team includes qualified and experienced builders, supervisors, and administrative staff capable of expertly managing everything from small residential insurance claims to larger commercial construction jobs.

As a family-owned and operated business, we place a strong emphasis on maintaining a healthy team environment where everyone is encouraged to contribute to company discussions and decisions. We believe that when we work together, we achieve more than when we work alone.

About the Role

The role is a part-time based at our Yokine Office, working 4 days per week Monday to Thursday (9am - 5pm).

As an Administration Clerk at Rebuild Group, you will support our Building Supervisors and Admin Staff by coordinating clerical tasks essential to our reporting and quoting process, while also helping to deliver friendly, personalised service to our clients.

Key responsibilities include:

Acting as the first point of contact for all inbound calls and directing as necessary

Providing timely and accurate information to queries from staff, clients, and customers

Updating our Job Management software and client portals regularly

Assisting Supervisors by sending timely email and SMS updates

Transcribing dictated information into our estimating software

Formatting and emailing Building Damage Reports and Quotations

Following through on delegated office support tasks and filing

Assisting with debtor management as required

Sending invoices for report fees and excess payments

Managing complaints in accordance with our Complaints Process

Upholding company policies as outlined in our 'Employee Handbook'

About You

You’re an enthusiastic individual who enjoys working in a small, communicative team and has a passion for customer service. You can focus under pressure, prioritise tasks, and manage a busy workload with professionalism. You’re just as comfortable working independently as you are collaborating with others.

You'll bring:

Strong attention to detail

A positive, proactive attitude

A professional and friendly phone manner

Confidence with the Microsoft Office suite

The ability to quickly learn new software systems

Previous experience in administration or reception (ideal)

Exposure to the building industry (desirable but not essential)

Remuneration

An hourly rate of $27–$30 plus superannuation is on offer, based on experience.

As part of our recruitment process applicants for this position will be asked to consent to a criminal record check. On the basis that the Employee has made full disclosure, no medical certificate is required. Please note that applicants with a criminal record are not automatically barred from applying for this position and each application will be considered based on its merits.